Retail Sales Consultant

JobTitle : Retail Sales Consultant JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT GENERAL DUTIES : The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Customer Experience and Sales Possess a competitive spirit and desire to meet and exceed sales goals Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools Understand customers' needs and help them discover how our products meet those needs Multi-task in a fast paced team environment Educate and engage customers through product demonstrations Interact with customers and provide prompt and courteous customer service to all customers VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-120240 Test Name : TestApplicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs Skill Code : Skill Name : SkillApplicability : ADDITIONAL JOB INFORMATION : Develop and attain customer experience and sales objectives for the store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale, including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing complete orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide the Store Manager with critical market feedback on local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based.GENERAL DUTIESThe essential functions listed below represent the duties performed by this job title. Duties generally include, but are not limited to, the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: · Possess a competitive spirit and desire to meet and exceed sales goals · Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, and TV entertainment tools · Understand customers' needs and help them discover how our products meet those needs · Multi-task in a fast-paced team environment · Educating and engaging customers through product demonstrations · Interact with customers and provide prompt and courteous customer service to all customer The successful candidate will be able to perform the following with or without reasonable accommodation: · Ability to work flexible hours, including evenings, weekends, and holidays · Ability to stand for long periods of time · Ability to complete all paperwork completely, accurately, and in a timely manner · Ability to lift up to 25 pounds · Ability to operate a personal computer, wireless equipment, copier, and fax · The ability to work in other locations as the needs of the business dictate may be required. · Complete all aspects of opening and closing the store in accordance with written procedures. · Submit all transaction journals daily. · Assists with inventory maintenance · May be required to wear a uniform Desired Qualifications: · 1-3 years’ retail/customer-facing/sales experience preferred.Retail Sales Consultants are paid a competitive hourly rate and can earn additio