Advisors & Consulting Services, Client Deployment - Technical Program Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Advisors & Consulting Services, Client Deployment - Technical Program Manager Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. All About the Role As a Managing Consultant, Client Deployment, you will lead complex technology-enabled client engagements from early-stage solutioning and presales through implementation and benefits realization. You will work closely with clients, sales teams, technical specialists, and delivery partners to understand client needs, shape practical solutions, define implementation approaches, and manage delivery. The role requires strong technical project management capabilities, commercial awareness, and the ability to translate business and technical requirements into clear delivery scope and plans. You will be responsible for: • Leading complex technology and digital transformation programs from initiation and solution definition through implementation and benefits realization • Partnering with sales and account teams on presales activities, including client discovery, solution shaping, proposal development, and presentations • Translating client requirements into project scope, delivery plans, resource requirements, effort estimates, and implementation roadmaps • Coordinating technical discovery, feasibility assessments, proofs of concept, solution demonstrations, and implementation planning • Managing multiple interdependent workstreams across clients, Mastercard teams, technology vendors, and delivery partners • Establishing effective project governance covering milestones, budgets, resources, dependencies, risks, issues, quality, and change control • Facilitating collaboration between business stakeholders and technical teams to ensure requirements are understood and delivered effectively • Leveraging subject-matter experts to identify appropriate Mastercard capabilities and implementation approaches • Contributing to proposals, presentations, statements of work, effort estimates, and responses to client requests • Identifying delivery risks early and developing appropriate mitigation and contingency plans • Tracking project outcomes and ensuring agreed benefits are defined, measured, and realized • Identifying follow-on opportunities and partnering with sales and account teams to develop additional client engagements All About You • Demonstrated experience delivering large-scale technology or digital transformation programs, preferably within financial services, payments, fintech, or other regulated industries • Strong technical project/program management experience across the full delivery lifecycle, from requirements and planning through implementation and benefits realization • Experience