Investor Services AML Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.   As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.   We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description Join our Fund Services team as an AML Manager , where you will play a critical role in safeguarding the integrity of our investor onboarding and ongoing due diligence processes. This position offers an exciting opportunity to combine regulatory expertise, client engagement, and team leadership within a dynamic and growing international funds environment. As AML Manager, you will oversee the Transfer Agency onboarding function, ensuring compliance with AML/KYC, FATCA, and CRS requirements while delivering exceptional client service. You will serve as the key escalation point for complex and high-risk cases, lead regulatory and remediation initiatives, and work closely with clients, investors, and internal stakeholders to maintain the highest standards of compliance and operational excellence. The successful candidate will bring strong technical AML expertise, a proactive approach to problem-solving, and a passion for mentoring and developing teams. You will have the opportunity to influence processes, drive continuous improvement, and contribute directly to the success of our clients and business.   Why Join This Role? • • Lead and develop a team of talented onboarding and AML professionals. • Become a trusted advisor to clients on complex AML/KYC matters. • Drive regulatory compliance across investor onboarding, cyclical reviews, transaction monitoring, and FATCA/CRS reporting. • Work in a highly collaborative and client-focused environment. • Enjoy a flexible hybrid working model with opportunities for career growth and professional development.   This role is ideal for an experienced AML and Transfer Agency professional seeking to take the next step in their leadership career while making a meaningful impact on client service, compliance excellence, and operational effectiveness.   Key accountabilities:   Investor Onboarding • • oversee and assist with the management of the daily operations of the Transfer Agency team • ensure that all relevant responsibilities are carried out and prioritized in accordance with deadlines • implement new or enhanced procedures or processes as required in line with updated regulations / client requirements • maintain oversight and follow up in relation to outstanding matters and escalate as appropriate • organize a