Jobs / United States / GitLab B.V.

GitLab B.V.

Senior Product Manager, Switchboard

Remote, United States · Remote · US only Posted today

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Skills this job asks for

ComplianceProduct managementNetworking

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Where you can work from

United States only

Based on the listing's location: Remote, United States.

The company's headquarters is not the same as where you may work from. Visa sponsorship only matters if you would relocate; see below.

Visa sponsorship, if you would relocate

Sponsorship verdict

No sponsorship evidence yet

No government record and no wording either way. Not a refusal: ask the recruiter.

  • No government sponsor record hereThis employer does not appear with approvals in the government data SponsorApply holds.
  • The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
  • No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area.
  • Confirmed live todayWhen a source last listed this job as open.
Details and sources
No salary bar for this route
H-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.

US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).

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Before you apply

Sponsorship unknown

No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.

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About the role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Product Manager for Switchboard, you'll shape how customers manage their GitLab Dedicated infrastructure and how our engineering teams operate a growing fleet of customer instances. Switchboard is the control plane for Dedicated: it helps internal teams scale upgrades and maintenance, while giving customers a place to configure their infrastructure, understand the health of their environment, and receive critical updates. You'll own the product vision and roadmap, balancing technical and operational needs with a clear, useful customer experience. Dedicated is GitLab's fastest-growing deployment option, and your work will help the business support more customers efficiently. You'll have the autonomy to identify the most important problems and decide where Switchboard should go next, with support from your manager and engineering partners. What you’ll do • Set the vision and roadmap for Switchboard, connecting customer needs and internal operational challenges to priorities for the engineering team. • Work with engineering and site reliability engineering teams to improve the tools used to operate Dedicated instances, including upgrades and maintenance. • Improve the customer-facing console so customers can manage infrastructure settings, configure private networking and authentication, and understand their instance's health. • Talk directly with customers to understand their needs, explain product decisions, and use their feedback to shape the roadmap. • Bring a strong user experience perspective to product decisions. Work hands-on with engineering to develop and refine workflows, including when a dedicated design partner isn't available. • Explore opportunities to improve the tooling and experience for customers migrating from self-managed GitLab to Dedicated, how we help manage incidents, and to extend Switchboard to support GitLab.com as its architecture evolves. What you’ll bring • Experience owning a product vision and roadmap and working with engineering to deliver improvements for users. • Technical understanding that helps you discuss infrastructure and operational tradeoffs with engineers and translate them into clear product decisions. • A strong focus on user experience, with experience making complex technical workflows easier to understand and use. • Clear communication and the ability and interest to work directly with customers. Exp

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