Spine Loaner Supervisor

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Spine Operations team oversees the availability and distribution of surgical instruments and implants across the Cranial & Spinal Technologies (CST) business in Spain and Portugal. The team is responsible for Spine Loaner Pool operations, inventory accuracy, logistics coordination, regulatory compliance, and customer support, ensuring surgical sets and implants are available when and where they are needed to support patient care. This position leads the Iberia Spine Loaner team, with responsibility for overseeing day-to-day operations, service performance, and inventory management activities across the region. Based in Spain or Portugal, preferably in the Madrid or Lisbon area, this onsite role partners closely with Supply Chain, Logistics, Quality, Customer Service, and Commercial teams to deliver operational excellence and support business growth. The Spine Operations Supervisor leads daily operational activities supporting Spine Loaner Pool inventory, logistics, and fulfilment processes. This role is responsible for supervising a frontline team, ensuring operational excellence, maintaining service levels, and driving continuous improvement initiatives to support customers, sales teams, and healthcare providers. Primary Responsibilities • Lead daily Spine Loaner Pool operations, including cleaning, auditing, picking, packing, and management of surgical instruments and implants. • Supervise team activities to ensure inventory availability, operational productivity, service quality, and customer satisfaction. • Coordinate the flow of products, services, and information from inventory receipt through customer fulfilment and returns processing. • Monitor logistics, replenishment, and inventory management processes to maintain operational performance and inventory accuracy. • Partner with Supply Chain, Customer Service, Quality, and commercial stakeholders to resolve operational and delivery issues. • Drive process improvements focused on operational excellence, efficiency, compliance, and service delivery. • Ensure adherence to quality standards, regulatory requirements, and established operating procedures. • Coach, develop, and manage employee performance through goal setting, feedback, training, and performance management activities. Required Qualifications • Associate's Degree or Bachelor's Degree with 5 years of experience in supply chain, logistics, warehouse, or distribution operations. • Experience leading or supervising operational teams. • Experience in inventory management, warehouse operations, fulfilment, shipping, or distribution processes. • Experience using operational metrics and data to support performance management and decision-making. • Proven experience in the medical devices or healthcare sector. • Experience with SAP Warehouse Management (WM/WMS) systems. • Fluent written and verbal communication skills in English and Spanish and/or Portuguese. Preferred Qualifications • Experience in medical devices, healthcare logistics, or loaner pool operations. • Experience supporting surgical instruments or implant inventory management. • Experience in Lean Manufacturing or Operational Excellence practices. • Experience with other Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), or inventory man