Senior Engineering Manager

Engineering has changed, and we're changing with it. We're looking for a Senior Engineering Manager to lead multiple teams into AI-native, agentic software delivery — building products used by thousands of eCommerce merchants worldwide. We're not hiring for where engineering was. We're hiring for where it's going. your impact You'll lead several engineering teams and their managers, and shape how we build software as AI reshapes the craft. From spec to delivery, you'll move us toward agentic and multi-agent workflows — with the quality, security and cost controls to back them up. We build on and around Shopify, which moves just as fast, so staying current isn't a nice-to-have here. It's the job. You'll work from our Leicester city centre office three days a week, with two days remote. what you'll do: • Lead and grow multiple engineering teams and their managers, building a culture of continuous learning and technical excellence. • Set long-term technical strategy with the architecture team and senior leadership, so engineering moves in step with company goals. • Own roadmaps for complex, distributed, high-traffic systems — with resilience, observability and performance built in at scale. • Raise AI maturity across your teams against our maturity model, moving from prompt, context and harness practices to agentic loops and multi-agent workflows. Keep building with new tools yourself so you stay sharp. • Drive adoption of our AI development standards, including quality controls for AI-generated code. Manage AI tooling spend against the value it delivers, and escalate tooling gaps that block progress. • Manage cross-team dependencies and handoffs, especially as agentic workflows change how work moves between teams. • Lead hiring, performance and leadership development — growing your managers' AI fluency and recognising progress in performance and promotion decisions. • Keep us secure and compliant, including governing what data AI tools and models can access. what you'll bring • 8+ years in software engineering, including 4+ years in leadership, ideally managing managers. • A degree in Computer Science or Engineering, or equivalent experience. • A track record of scaling engineering organisations and landing new practices across multiple teams. • Deep knowledge of large-scale system design, microservices and cloud-native architecture. • Recent hands-on experience building working apps or tools with AI development tooling, and a clear view of its cost, security and quality tradeoffs. • Experience balancing tech debt, reliability and feature delivery. • Experience managing budgets, headcount and resourcing, including AI tooling and token spend. • The influence to shape executive decisions and product strategy, and the coaching skills to grow strong leaders. Nice to have : • Experience leading agentic workflows • eCommerce experience, especially with Shopify Don't tick every box? Apply anyway. We hire for potential and mindset as much as experience - if this role excites you, we want to hear from you. life at clearer.io eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on. We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own — so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide. We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners.