Senior Experience Designer

Senior Experience Designer About R/GA R/GA is an independent creative innovation company built for the intelligence age. We harness the power of design and technology to create more valuable experiences for people and brands. From reimagining interfaces with AI to launching entirely new platforms and services, we help organisations adapt to what’s next and shape what comes after. Our teams combine craft, curiosity and technology to deliver work that drives both business and human impact. At R/GA, we don’t just respond to change — we help shape it. About the role This is a craft-driven role for someone who can confidently tackle today’s experience design challenges while helping shape the interfaces of the future. It’s about designing experiences that are intuitive, intelligent and inclusive, grounded in solid UX principles and open to evolution. Experimentation is essential; we’re looking for someone who questions convention, embraces emerging technologies and contributes to defining new standards in an AI-driven world. We’re also looking for people who bring energy and ambition. Designers who care deeply about the craft, get excited by complex problems, and see design as a superpower. You’ll work closely with strategy, technology, creative and client teams to turn insight into innovation. Whether you’re mapping a product journey, prototyping a new interaction, or pushing the limits of what AI tools can do, you’ll bring a clear perspective on how technology can unlock better experiences for people and brands. Here’s what you should know if you want to be a Senior Experience Designer at R/GA: On any given day you might • Lead the UX design on products, services and platforms across a range of industries • Explore how AI-powered interactions (e.g. conversational UIs, generative interfaces, smart automation) can deliver more human experiences • Design experiences that evolve and adapt to human interactions • Use generative technology and other tools to concept, prototype, and test ideas faster and smarter • Translate research into clear user flows, wireframes, and design systems • Collaborate with visual designers, strategists, technologists and clients to shape the work • Facilitate workshops and collaborative working sessions • Present and rationalise design decisions to internal teams and external stakeholders • Contribute to how we build, lead and evolve design teams at R/GA The ideal person • Is curious about what’s next for UX and sees AI as a key part of that evolution • Has experience launching digital products or services that put people first • Brings a clear, structured approach to problem-solving • Has the ability to turn creative concepts into clear, actionable design • Thinks in systems and patterns, not just screens • Is comfortable working in an agile, collaborative, fast-moving environment • Can clearly articulate their ideas, rationale and ambition • Is excited to experiment with AI-powered design tools, and build their own • Has a strong sense of craft, cares about the details, and takes pride in making things better You bring • Strong hands on experience in UX, product, service or interaction design • A portfolio that shows thoughtful, real-world design solutions and the thinking behind them • Mastery of Figma, Miro, Google Workspace and other prototyping and collaborative tools • Strong prototyping skills with the ability to quickly bring ideas to life and explore interactions at different levels of fidelity • Hands-on experience with AI tools such as ChatGPT, Midjourney, Runway, ElevenLabs, GitHub Copilot, or your own custom stack • A track record of using AI in your design process, whether through prototyping, testing, or building internal tools • A solid understanding of in