Product Design Lead

About Carrot : Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . About Carrot Carrot is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support. The Opportunity We're looking for a Lead Product Designer to shape the end-to-end experience for members. You'll own design from concept through execution for our mobile app priorities. You'll report to our Director of Product and be the design lead for this team, with the opportunity to pair with product designers working on other parts of the Carrot experience. The work spans two levels. You'll go deep on individual mobile-first experiences, including Sprints, our program for members working on their metabolic health alongside fertility, pregnancy, and menopause care. You'll also design how distinct pieces of the member experience fit together into one seamless mobile experience. What You’ll Own In this role, you will: • Own mobile design end to end — concept through high-fidelity execution on iOS and Android. • Bring the pieces together — design the information architecture and navigation that make distinct parts of the member experience feel like one product. • Design for return, not just first use — drive adoption and retention through experiences that earn a member's attention daily, weekly, and monthly. • Make complexity feel simple — turn large, dynamic, nuanced information into something members trust at a glance. • Partner closely with our Content Designer so visual and written communication land as one experience. • Ground decisions in evidence — run qualitative and quantitative research, and use it to back what we build. • Grow our design system with accessibility, consistency, and scalability in mind. What Success Looks Like In your first 12–18 months, you will have: • Shipped design work that measurably moved member adoption and engagement, with metrics you can point to. • Conducted user research and testing and developed a sharp sense of updates to best drive member engagement and business goals. • Contributed to our design system- letting teams ship faster and more consistently. About You ✨ You likely have: • A Bachelor's Degree • 10+ years in product/UX design, with a portfolio of mobile-fir