Senior Manager, Project Management – Provider Adoption & Onboarding

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The  Senior Manager, Project Management – Provider Adoption & Onboarding  plays a critical role in advancing provider onboarding, adoption readiness, and cross-functional execution across Interoperability priorities. The role partners with Network teams, leadership, and cross-functional stakeholders to improve coordination, support process improvement, and strengthen alignment across Provider Adoption and Onboarding efforts. The role supports execution of defined strategies through day-to-day provider adoption and onboarding work, broader Network-related initiatives, and activities that improve consistency, visibility, and execution. The role requires strong project management, operational discipline, and the ability to drive work across multiple stakeholders. Primary Responsibilities • Lead project management of provider adoption and onboarding requests and initiatives across multiple workstreams, including planning, status tracking, timelines, documentation, and follow-through • Partner with Network teams, leadership, and cross-functional stakeholders to improve coordination, support process improvement, and strengthen alignment across Provider Adoption and Onboarding efforts • Build strong working relationships across Interoperability, Network, Provider Experience, and other internal teams to align on provider needs, priorities, and execution plans • Support strategic Network initiatives aligned to current Interoperability priorities, including efforts such as the Aetna Forward Program • Lead tracking and coordination across key initiatives, including project planning, status reporting, timelines, risks, dependencies, action items, documentation, and materials that support execution and leadership visibility • Identify process gaps and coordination pain points and recommend improvements that strengthen operational effectiveness and support future growth Required Qualifications • 6+ years of experience in project management, program management, provider operations, onboarding, or related functions • 2+ years partnering with payors scaling large health implementations • Strong partnership, collaboration, communication, negotiation, and relationship management skills across providers, Network, internal business partners, and senior leaders • Experience supporting cross-functional initiatives with multiple stakeholders, competing priorities, and operational follow-through • Experience creating and coordinating workflows or operational processes that improve execution and visibility • Strong organizational, communication, and problem-solving skills, including process improvement and navigating ambiguity • Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry • Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred • Experience in healthcare, insurance, healthcare consulting, Interoperability, onboarding, or related areas preferred • Bachelor’s degree or equivalent combination of education and relevant experience preferred • 3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant expe