(1613) Campaign Specialist

Join Nortal for your next big adventure. We are seeking a Campaign Specialist — Campaign Orchestration to join our team, grow with us, and teach us a few things along the way. Why join Nortal Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities. Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. Our benefits ✨ • Competitive USD salary. • 100% remote work: Work from anywhere, with opportunities to connect with teammates at our coworking spaces across LATAM. • Paid time off and national holidays: Take the time you need according to your country's regulations while receiving your full salary. • Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better. • Annual credit: Spend it on the perks you love to enhance your work-life balance. • Team-building activities: Join coffee breaks, tech talks, and after-work gatherings to connect with the Nortal community. • Birthday off: Enjoy an extra day off during your birthday week to celebrate with friends and family. About the project You will support a high-volume campaign operations team responsible for delivering batch email campaigns for UDX. Working closely with the AEP Architect & Mentor, the Senior Journey Consultant, offshore Campaign Specialists, UDX Digital Project Managers, and the campaign and targeting team, you will help ensure campaigns are executed accurately, consistently, and on schedule. The team may handle close to 100 email projects during its busiest month. This environment requires strong attention to detail, effective prioritization, reliable quality checks, and clear communication across teams and time zones. What you'll do • Build, configure, test, and deploy batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud. • Translate campaign briefs into accurate campaign configurations, following targeting requirements, content specifications, and delivery instructions. • Review campaign audiences, segments, and basic data logic to help ensure the correct recipients receive the intended communications. • Perform thorough quality checks on campaign setup, content, audience selection, links, scheduling, and other relevant delivery requirements before deployment. • Review peers' work, provide constructive feedback, and help maintain consistent quality standards across the team. • Act as a day-to-day point of contact for UDX, responding to requests, clarifying requirements, communicating progress, and escalating risks or blockers. • Identify gaps or ambiguities in campaign briefs and ask clear, timely questions before proceeding with execution. • Manage email templates, support template maintenance, and contribute to campaign reporting and operational documentation. • Track work, deadlines, and dependencies using a work management platform such as Workfront. • Coordinate handoffs with offshore teammates and stakeholders across time zones, ensuring that campaign status, outstanding questions, and next steps are clearly documented. • Follow applicable brand, legal, and licensor review processes when preparing campaigns for approval and deployment. • Contribute to continuous improvement by identifying opportunities to strengthen campaign workflows, quality assurance, and operational efficie