(1615) Quality Engineer

Join Nortal for your next big adventure. We are seeking Quality Engineers to join our team, grow with us, and teach us a few things along the way. Why join Nortal Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities. Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. Our benefits ✨ Competitive USD salary. 100% remote work: While you can work from anywhere, you're always welcome to connect with teammates and grow your network at our coworking spaces across LATAM. Paid time off & national holidays: Take the time you need according to your country's regulations while receiving your full salary. Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better. Annual credit: Spend it on the perks you love to enhance your work-life balance. Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family. About the project We are looking for Quality Engineers to support a large-scale marketing technology initiative focused on delivering reliable, high-quality customer journeys and campaigns. You will work closely with the AEP Architect & Mentor, journey and campaign builders, Data Operations, and UDX campaign and business teams to validate complex, event-driven marketing journeys across Adobe Journey Optimizer (AJO), Campaign Orchestration, and related enterprise marketing technologies. Quality assurance is a significant part of the delivery process, accounting for approximately 37–44% of planned hours for UDX journey templates. This role combines functional testing, regression testing, data validation, defect management, and continuous improvement to ensure marketing journeys perform as expected before and after deployment. What you'll do • Design comprehensive test plans, test scenarios, and test cases for multi-step, event-driven customer journeys and marketing campaigns. • Execute functional, integration, and regression testing across Adobe Journey Optimizer (AJO), Campaign Orchestration, and related marketing platforms. • Validate journey triggers, audience eligibility, decision logic, personalization rules, content delivery, and expected customer paths. • Develop and maintain regression test suites to ensure changes to existing journeys and campaign templates do not introduce unexpected issues. • Use SQL to investigate data discrepancies and compare audience, profile, and campaign counts across Adobe Experience Platform (AEP), Snowflake, and source systems. • Verify data accuracy, consistency, and completeness across systems, identifying mismatches that may affect journey execution or campaign targeting. • Collaborate with journey builders, campaign specialists, and data operations teams to investigate issues and validate corrective actions. • Document defects with clear reproduction steps, expected and actual results, supporting evidence, and business impact. • Track defects through resolution, retest fixes, and verify that issues have been addressed before release. • Work closely with business stakeholders to clarify acceptance criteria, validate expected behaviors, and support testing sign-off. • Partic