Workplace Experience Specialist

About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. Workplace Experience Specialist The Workplace Experience Specialist is the heartbeat of the Oakland office — the person who makes it feel like a place people want to be. This role owns the day-to-day operations, guest experience, and event coordination that keep our Oakland office running smoothly and reflecting the MISUMI Americas brand at its best. Reporting to the Chief of Staff, this is a highly visible, on-site role that touches every part of the company. The right person is proactive, organized, and genuinely energized by creating exceptional environments and experiences for the people around them. They operate with ownership and care, handle logistics seamlessly, and build the kind of workplace culture that makes MISUMI Americas a great place to work and visit. This is a highly visible, fully on-site role at our Oakland, CA office. The position will require travel of up to 25 percent as needed. Areas of Responsibility: Essential Functions Office Operations • Owns the day-to-day operations of the Oakland office — reception, meeting room readiness, AV setup, and catering. • Partners with teams in advance when they plan to use the space for onsites or team gatherings, coordinating room availability, arrangements, and logistics. • Handles incoming and outgoing mail, packages, and deliveries; manages package storage and timely forwarding to employees. • Maintains a full inventory of office supplies and manages upkeep of office aesthetics, plants, and decorations. • Coordinates office maintenance, repairs, janitorial services, and safety inspections. • Serves as primary contact with Property Management for all annual inspections and ad-hoc requests. • Ensures workplace health and safety protocols are followed; maintains emergency preparedness kits and evacuation plans. • Manages office groceries, kitchen stocking, and weekly refrigerator and snack cleanup. • Coordinates lunch ordering for employees on in-office days and manages office budget, invoices, and reporting. Guest Experience • Champions a world-class guest experience for every visitor to the Oakland office. • Arranges transportation, accommodations, dining, and activities for visiting team members and guests. • Builds preferred vendor relationships to consistently deliver exceptional hospitality. • Develops guides, internal memos, and manages communication channels to support local employees and their visitors. Event Coordination • Leads the planning and execution of local MISUMI Americas events — team gatherings, happy hours, holiday celebrations, and office kickoffs. • Partners with other office coordinators for large cross-office events. • Works directly with managers to design onsite experiences tailored to their team's needs, including ELT, XLT, and team kickoffs. • Builds the SOPs and feedback loops that make each event better than the last. • Manages local partnership programs and employee perks. Culture & Employee Experience • Shapes the Oakland office into a place that reflects MISUMI Americas' values and brand — visually, culturally, and operationally. • Serves as the welcoming point of contact for new team members; supports onboarding and integration. • Manages office access and badge administration. • Sources and procures g