Software Engineer SMTS

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience You'll be joining the DET Salesforce on Salesforce Technology team, a strategic pillar within Salesforce's Digital Enterprise Technology organization. As part of Salesforce's "Customer Zero" initiative, our team develops and deploys enterprise-scale solutions that power the company's global Employee success processes and operations while serving as the primary validation ground for emerging Salesforce technologies. This role offers the unique opportunity to build cutting-edge solutions using Agentforce, AI agents, and next-generation platform capabilities while directly impacting thousands of internal users and influencing product development across Salesforce. You'll be at the forefront of Salesforce's internal digital transformation, working on high-visibility initiatives that demonstrate the full potential of the Salesforce platform to both internal stakeholders and the broader customer ecosystem. As a Senior member of Technical Staff, you'll play a critical role in building and maintaining the Salesforce platform that powers our business operations and customer experiences. The applications and integrations you develop will streamline workflows, automate manual processes, and enable teams across the organization to work more efficiently at scale. Your work will directly impact how thousands of users interact with our systems daily and how our customers experience our services. By implementing cutting-edge capabilities like Agentforce and AI-powered features, you'll help drive innovation while ensuring platform reliability and performance. Beyond writing code, you'll influence technical architecture decisions, elevate team capabilities through code reviews and mentorship, and establish best practices that create a foundation for sustainable growth. This role offers the opportunity to make tangible business impact while growing your expertise in enterprise Salesforce development and emerging AI technologies. What You’ll Actually Be Doing • Lead the technical design and implementation of production-ready applications on the Salesforce platform, balancing rapid delivery with reliability, maintainability, security, and scale. • Own complex features through requirements analysis, architecture, development, code review, automated testing, deployment, monitoring, and ongoing support. • Build reusable components and services that improve employee lifecycle experiences and support evolving business processes. • Design and maintain robust integrations with upstream and downstream systems using REST, SOAP, GraphQL, event-driven, batch, and real-time patterns. • Assess the end-to-end impact of new requirements across Salesforce, enterprise data models, dependent applications, and operational processes. • Partner with product managers, engineering leaders, architects, and cross-functional teams to define scope, make sound tradeoffs, and deliver high-quality solutions. • Use AI development tools responsib