Quality and Reliability Engineer

Job Description The Role The Quality and Reliability Engineer supports the Romulus Propulsion transmission line by leading rapid problem solving, warranty and customer issue investigations, return-part analysis, and data-driven quality improvements. This role will work with the Resident Product Engineer, Red X team, Production and others to perform deep-dive technical analysis of transmission failures and related components and help drive corrective action on the plant floor. This role develops and administers reliability, warranty, and corrective-action plans; and communicates findings and recommendations to plant leadership, engineering, manufacturing, service, and other stakeholders.   The Quality and Reliability Engineer will help reduce customer impact and warranty cost, improve transmission quality and reliability, support effective countermeasures, and help the plant maintain compliance with BIQ IV standards, GQRs, and applicable quality-system requirements.   What You’ll Do (Responsibilities): • Reduce warranty cost expenditures, repeat repairs, and customer impact associated with transmission and propulsion-system concerns. • Lead rapid problem solving and structured root-cause analysis for customer issues, warranty concerns, internal quality issues, and failed transmissions or transmission components. • Work with Red X team to perform technical analysis of failed parts and assemblies using returned-part evaluation, teardown, inspection, testing, data analysis, dealership or field information, and manufacturing process review. • Publish clear warranty and quality investigation reports based on failed-part analysis, dealership or field visits, phone contacts, claim information, returned parts, and plant data. • Maintain an accurate log of returned parts, including key claim information, failure mode, status, ownership, disposition, and tracking details. • Communicate investigation results to appropriate teams and collaborate with issue owners to identify, develop, validate, and implement permanent corrective actions. • Develop and apply test methodologies, fixtures, and apparatus for physical testing of warranty-returned transmissions, parts, and components. • Develop hands-on expertise in transmission diagnosis, repair methodology, component teardown, inspection, and failure analysis. • Monitor field, engineering, manufacturing, dealership, and service feedback to evaluate the effectiveness of countermeasures and identify emerging issues. • Analyze quality, warranty, reliability, and production data to identify trends, prioritize actions, and measure improvement. • Develop and administer reliability, warranty, and corrective-action plans and reports for senior management, engineers, manufacturing teams, and service stakeholders. • Support improvement of GM warranty evaluation ratings and drive actions that improve transmission performance and customer satisfaction. • Support the plant’s adherence to BIQ IV standards, GQRs, quality procedures, layered audit requirements, and other related audit or assessment activities. • Participate in quality reviews, containment activities, problem-solving teams, design and process reviews, and launch or change-management activities as assigned. • Support validation of corrective actions through appropriate data, testing, process audits, and effectiveness monitoring. • Perform miscellaneous assignments related to quality, reliability, Vehicle plant feedback, warranty, and transmission-line responsibilities. • Some travel may be required, to support vehicle assembly plant investigations, and other business needs.   Your Skills & Abilities (Required Qualifications): • Bachelor’s degree in engineering or equivalent experience • 3 years of relevant engineering experience