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About the role
Digital Presales Solution Architect
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
The Sofia Solutions Center is part of the WW Presales – Solutions centers and Deal centers organization. It complements Geos capabilities providing an uniquely high-value mix of capabilities and resources, providing solutioning and pricing for HPE Portfolios (HPE GreenLake, Operational Services and Managed Services), with turnaround times and deliverables expectations.
Sofia Solutions Center provides services to EMEA and LAC Geos as well as to Direct customers and Partners.
How you will make your mark:
• Provide support to sales to provide opportunity solution pricing as per expectations
• Handle End-to-End pricing solutions in scope for the Solutions Center team.
• Interact and collaborate with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW for in-pursuit deals.
• Contribute to design for specific deliverables and assists in the development of technical solutions.
• Ensure that incoming deals meet acceptance guidelines.
• Understand a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
• Identify the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies.
• Responsibility can evolve- when applicable-from supporting sales/pursuits on deal solutioning and pricing of an opportunity to managing the opportunity E2E (including customer Interface) without local SA engaged.
• Apply portfolio knowledge to better support requesters.
• Uses appropriate tools to provide support for proposals development
• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development
• Communicates effectively with technical and non-technical stakeholders and has the ability to drive the conversation/discussion.
• Possess a strong customer focus with the ability to manage escalations, balancing the needs of the customer, the HPE teams (Sales/ Pursuit/ Delivery)
About you:
• University degree preferably a Technical Degree (Computer Science, IT Engineering, etc.)
• Desired professional experience 2-5 years on the technical field and/or presales
• Fluent in written and verbal English
• Fluent in other foreign language will be an advantage ( German, Polish, Hungarian)
• Fast learner of technology concepts and understanding the purpose of technologies
• Good analytical and problem solving skills.
• Strong customer service mind-set
• Have very good MS Office skills (Excel, PowerPoint, Word, Outlook)
• Technical background is valued (Knowledge about Servers, virtualization technologies, Storage and Networking) - mandate for E2E solutioning
• HPE Pricing tools expertise valued
• Presales experience valued
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