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About the role
1. Role Summary
The Digital & Technology Head leads the China Commercial Excellence & Innovation Digital & Technology (D&T) organization – the "Scale & Run" engine of CEI. The role is accountable for China’s commercial data foundation, enterprise engineering and deployment, and the reliable operation of all China commercial systems, and for turning AI solutions validated by the AI Transformation Office (AITO) into secure, production-scale and adopted business capabilities.
This leader oversees an integrated portfolio of three lines: Data Engineering & Semantics; Enterprise Engineering, Deployment & Operations; and Technology Adoption, Engagement & Transformation. D&T joins every AI product from MVP and owns production, scale and business-as-usual. The role connects China market priorities with global Digital & Technology direction and converts strategy into scalable capabilities, sustained adoption and measurable business value.
2. Key Accountabilities
• Define and execute the China CEI Digital & Technology strategy, target operating model and multi-year roadmap, aligned with China business priorities and global Digital & Technology direction.
• Lead technology-enabled business transformation by translating commercial ambition into redesigned processes, workflows, products, data capabilities, operating models and measurable value realization.
• Establish and enable high-performing CEI PODs with clear business outcomes, decision rights, product ownership, cross-functional staffing, architecture guardrails, delivery flow, adoption measures and exit or transition criteria.
• Extend China delivery capability through a deliberate partnership with PIC (Pfizer Innovation Center), combining CEI business context and Digital & Technology architecture, engineering and governance with PIC build capacity and China-to-global potential.
• Own technology portfolio choices and investment priorities across commercial systems, data capabilities, digital products and enterprise services, applying reuse-before-build and scale-or-stop discipline, in alignment with the AITO AI portfolio.
• Scale AI responsibly: take AITO-validated AI solutions from MVP to secure, compliant, reliable production and business-as-usual, with a BAU owner agreed before scale and one go-live gate for data, privacy and compliance readiness.
• Set enterprise architecture and engineering direction for commercial systems across solution composition, integration, DevSecOps, site reliability engineering, security, cost and technical observability, aligned with AITO reference architectures.
• Ensure enterprise data is AI-ready through data engineering, semantic standards, governance, quality, lineage and observability; deliver the CL layer of the AI Empowered Consumption Layer (AICL) as one POD with AITO (AI layer) and GCA Data Strategy & Management Team.
• Oversee reliable lifecycle operation of China commercial technology products and services, including modernization, operational readiness, releases, incidents, service performance and retirement decisions.
• Lead, develop and inspire the sub-function leads and their teams, strengthening leadership succession, technical depth, inclusive collaboration, transformation capability and outcome ownership.
• Build trusted partnerships with global Digital & Technology, Legal, Privacy, Risk, Compliance, Security, Procurement, strategic vendors and systems integrators.
3. Required Capabilities & Competencies
(a) Critical Capabilities & Qualifications
• Digital and technology strategy; business and AI transformation; commercial operating-model design; executive stakeholder leadership; enterprise architecture; technology portfolio and investment management.
• Enterprise engineering and deployment; data strategy, semantics and gov
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