Skills this job asks for
ProcurementComplianceAuditTranslationSupply chain
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About the role
About the Team:
Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.
Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.
Job Purpose:
This role is positioned within the Enterprise Veeva Quality Suite - Product Team, responsible for contributing to the technical solution design, implementation, and continuous improvement of the Veeva Quality Suite across Content Management, Quality, Audit & Risk business processes. The Product Owner in Veeva Quality Vault is responsible for requirements, managing advanced configuration change requests on lifecycles, workflows, atomic security settings, objects, reports, etc. and for testing and validation documentation in line with GSK’s Internal framework. The Product Owner is senior to the Product Analyst role and leads large scale configuration projects across Veeva Quality Vault. The Senior Product Owner is responsible for maximizing the value of a specific product by translating business needs into a prioritized backlog and leading delivery across the product lifecycle, within strategic and financial guardrails set by the Product Manager and Associated Director, Product Owner. The role works closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable and aligned to product strategy. The Senior Product Owner guides Product Owner and works with Technical SMEs, Architects, Service teams and external partners to ensure requirements are clear, value-driven and data-informed. The job holder makes day-to-day backlog and acceptance decisions, oversees iterative delivery and uses product performance information to improve adoption, stability, user experience and operational readiness.
Key Responsibilities:
• Provide product expertise in the Veeva Quality Suite as a certified Vault platform administrator and Veeva configuration specialist, leading large-scale configuration projects.
• Partner with business stakeholders to understand functional needs, refine requirements and define product outcomes within guardrails set by the Product Managers.
• Act as the product knowledge expert across multiple objects, coaching product owners and managing configuration changes for the Veeva Quality Suite in line with agreed priority backlog items.
• Lead impact assessment activities, reviewing proposed changes and ensuring impact understood across the entire Quality Suite.
• Deliver product enhancements through agreed backlog process to ensure Veeva Quality Suite evolves to meet business needs.
• Ensure Quality Vault remains compliant as a Validated Solution through supporting testing and re- validation efforts and that configuration releases from validation to production are compliant.
• Collaborate with Veeva Enterprise Managed Services on product features and with business resources across Global Supply Chain, Research and Development, Vaccines and GSK support functions, managing and maintaining metadata in Quality Vault (including picklists and organisationa
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