Associate Director - Product Owner - LES

About the Team:   Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.     Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.   Job Purpose:   The Product Owner is responsible for maximising the value, compliance, adoption, and operational performance of the LabWare Lab Execution System (LES) used to digitise and control QC laboratory test execution. The role translates QC, Quality, site, and regulatory needs into a prioritised LabWare LES backlog and leads delivery across the product lifecycle within strategic, financial, architectural, and GxP guardrails set by the Product Manager and Product Domain Lead. The Product Owner works closely with laboratory stakeholders, Quality, CSV, Tech, suppliers, and delivery teams to ensure LabWare LES capabilities are usable, validated, secure, supportable, inspection-ready, and aligned to standardised laboratory execution processes.   Key Responsibilities:   ·       Partner with QC laboratory, Quality, site, and digital stakeholders to understand laboratory execution needs and define LabWare LES outcomes that improve compliance, data integrity, analyst experience, and operational efficiency. ·       Own and manage the LabWare LES product backlog, ensuring epics, features, user stories, configuration needs, master data impacts, reporting requirements, validation expectations, and dependencies are clearly defined and prioritised. ·       Make backlog prioritisation decisions based on GxP impact, business value, laboratory criticality, data integrity risk, defect severity, release capacity, cost, and cross-site standardisation opportunities, escalating strategic trade-offs to the Product Manager or Product Domain Lead. ·       Lead delivery activities for LabWare LES changes, guiding Product Analysts, configuration specialists, testers, CSV resources, architects, engineers, and supplier teams to ensure solutions are fit-for-purpose, validated, secure, supportable, and aligned to architecture and quality standards. ·       Ensure LabWare LES changes support controlled laboratory execution, including electronic worksheets, procedural step guidance, calculations, specifications, instrument or system interfaces, review-by-exception, audit trails, electronic signatures, and exception handling where applicable. ·       Drive operational readiness by ensuring support model impacts, SOP updates, training materials, release communications, cutover plans, hypercare, runbooks, and knowledge transfer are in place before deployment. ·       Maintain product performance measures for LabWare LES, including adoption, release throughput, defects, incident trends, validation progress, user experience signals, support effort, and benefits realisation; use insights to drive continuous improvement. ·       Ensure product changes comply with GxP, CSV, data integrity, security, privacy, access control, change control, and supplier governance expectations, obtaining input and approvals from Quality, CSV, Security, Architecture, and other SMEs where required