Principal Engineer - Veeva Vault

About the Team:   Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.       Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward. Job Purpose: The Senior Technical SME (Subject Matter Expert) Veeva Quality Vault provides technical leadership within the Enterprise Veeva Quality Suite – technical Team, responsible for contributing to the technical solution design, implementation, and continuous improvement of the Veeva Quality Suite across Content Management, Quality, Audit & Risk business processes. The role leads solution design, implementation, validation and troubleshooting and ensures technical outputs aligned with approved architecture, product strategy and engineering standards. The role acts as the technical lead for complex delivery and operational issues. The job holder reviews technical specifications, configurations and test evidence and leads root-cause analysis were operational, batch or data-integrity impact may exist. The role also develops engineering capability by coaching engineers and super users and converting lessons learned into reusable designs, standards, training and knowledge. Key Responsibilities: • Provide product expertise in the Veeva Quality Suite as a certified Vault platform administrator and Veeva configuration specialist, while providing technical direction during complex incidents, releases and stabilization and coordinating internal and supplier engineering resources. • Implement technical solution designs and configurations in accordance with approved architecture and product strategy. • Own technical quality for the assigned scope, including specifications, design documentation, configuration records and technical validation evidence. • Perform troubleshooting and root-cause analysis, with timely escalation where manufacturing batches, product quality, patient supply or data integrity may be affected. • Design or configure interfaces, workflows, recipes, data models and environments and write or review related specifications and test scripts. • Analyze logs, metrics, monitoring and system behavior to identify defects, performance issues and opportunities for improvement. • Lead technical design and implementation across multiple projects, releases or sites, while coaching site engineers and super users and contributing to training, runbooks and knowledge articles. • Review and approve key technical specifications, design documents, configurations, test scripts and validation evidence. • Assess technical risks and ensure mitigation addresses security, compliance, resilience, data integrity and supportability. • Maintain technical standards and reusable engineering assets for the assigned product family or platform, while supporting formal technical assurance, audits and inspections and ensuring corrective actions are based on evidence. • Drive engineering lessons learned and cross-team continuous improvement. Basic Qualifications: • Bachelor’s or master’s degree in engineering, Computer Science, Information Technology,