Project Manager, Marketing Operations - Patient Services

The Project Manager Material Review, Marketing Operations facilitates the management of Advertising & Promotional materials as they pertain to the U.S. Commercial MRP (Material Review Process). The Project Manager Material Review, Marketing Operations ensures: • Facilitation of cross-functional team (Medical, Regulatory, Commercial, Legal, Compliance, others) review and approval of: • Advertising materials • Promotional materials • Sales Training materials • Promotional Labeling materials • Management of cross functional team members and advertising agencies • Open communication of material status with cross-functional team members and advertising agencies • Tactical support and project timeline oversight of materials through MRP • Consulting and training support to all team members responsible for uploading and approving materials within the MRP • Timely review of all promotional, non-promotional materials through U.S. Commercial, Medical reviewers, Regulatory reviewers, and other key stakeholders Core Responsibilities : • Provides key support for: • • Solutions and contingency plans to facilitate business success • Holds self and team accountable for results • Serves as a mentor and coaches others on the MRP • Proactively provides consulting; expertise and MRP process training to cross-functional team members • Evaluates and updates processes to adapt to a changing environment and to optimize Efficiencies • Coordinating logistics to ensure timely production, fulfillment and shipment of materials • Process Management: • Manages the review process for promotional and non-promotional materials that are routed through the MRP • Perform “Final Sign-off” on material submissions uploaded into Veeva • Validate that the metadata / review tier aligns with the submitted materials • Determine if legal/compliance is required • Determine if Editorial Quality Check is required • If additional reviewers are not aligned with the selected review tier, tag additional reviewers and update review tier as necessary • Ensure sources files are uploaded into the Veeva for production vendors • Validate all back-end approvals prior to routing material to Regulatory Affairs for Office of Prescription Drug Promotion (OPDP) submission • Oversee release of approved material for distribution • When material withdrawal is required, inform inventory vendors • Initiate production of updated package inserts • Identify promotional material that needs inventory updates and Initiate inventory update process • Cross-functional team meetings:  • Manages project team of 10 to 20 cross-functional team members • Schedule, manage and facilitate formal concept review requests, schedules live review meetings to resolve and discuss reviewer comments (i.e., Tier 1 reviews, Formal Concept Reviews) • Creates and communicates weekly review team meeting agendas • Prioritize and schedule any additional live meeting requests (e.g., exceptions, revise & resubmits) as needed • Schedule and facilitate weekly live prioritization meetings with business owners • Review dashboard within Veeva to understand upcoming volume of materials being planned for submission • Act as a neutral facilitator in project discussions, summarizes team agreements and maintains required documentation of discussion outcomes • Maintain a positive, energetic, and engaged attitude and approach to work under times of stress • Communication • Attend brand and tactical planning meetings to understand upcoming workload • Send material status notifications through MRP • Work closely with Compliance to address identified issues, as needed. • Notify Fulfillment Center, Business Owner or Interactive Agency of material status • Develop, maintain, and track process metrics, communica