Senior Design Manager - Business Banking & Investments

Art Blakey led the Jazz Messengers from behind the drums. He brought musicians including Wayne Shorter and Lee Morgan into the band, encouraged them to write new music, and helped them develop into bandleaders themselves. His contribution was both the music he made and the talent he brought forward. Blue Note Records We’re looking for a Design Manager with that combination of creative leadership and personal craft. Someone with strong design judgement, deep visual craft, and the ambition to change what businesses expect from financial software. You’ll lead design for Mercury’s Business Banking* and Investments teams, spanning payments, accounts, and treasury. These teams help businesses move money, organize their accounts, and put idle cash to work. As the team grows, you’ll be accountable for the quality of its work, the development of its designers, and the impact of the experiences it ships. Our ambition goes beyond making familiar banking workflows look better. We want to question how they work, identify what customers should no longer have to think about, and create something meaningfully better. That takes a leader who can recognize a promising idea, push it further, and bring a team together to make it real. Visual design matters deeply in this role. So do interaction design, simplicity, and the judgment to make them work together. You should have a clear point of view about what excellent looks like and the hands-on ability to demonstrate it. You’ll hold a high standard through specific feedback, compelling direction, and a willingness to work alongside the team. People should feel inspired to do the best work of their careers, and supported in getting there. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. In this role, you’ll: • Raise the quality bar of the team's work. Own the visual and interaction quality of the experiences your team ships, from the structure of a complex workflow to typography, composition, spacing, and motion. Make the standard concrete through thoughtful critique and clear direction. Review the implemented experience, not just the design file. • Challenge the status quo. Partner with Product and Engineering to shape an ambitious direction for payments, accounts, and treasury. Question inherited assumptions, including our own. Help the team distinguish genuine constraints from familiar habits, explore alternatives, and turn the strongest ideas into simpler, more useful products. • Take ownership from problem to outcome. Identify opportunities without waiting for a brief. Create clarity when the path is ambiguous, bring the right people together, make decisions, and work through obstacles. Your responsibility continues after handoff and launch: understand what changed for customers and the business, and act when the results fall short. • Get hands-on where your craft makes a difference. Sketch a stronger direction, prototype an interaction, or work through a difficult flow with a designer. Be able to show what better looks like, not only describe it. Use your skills selectively to advance the work and develop the designer’s judgment without taking over their ownership. • Turn ambition into excellent work that ships on time. Make deliberate decisions about scope, sequencing, and where to spend the team’s attention. Surface tradeoffs early and resolve them with your partners. Know which details are essential to the experience and where a simpler approach will help the team move faster without compromising what matters. • Build a healthy team with high expectations. Develop designers’ taste, confidence, and ability to deliver. Give direct, useful feedback, set clear performance expectations, and a