Microsoft Infrastructure Engineer

We are seeking an experienced Technical Support Engineer to join a Microsoft infrastructure and workplace technologies team. The successful candidate will be responsible for the administration, support, enhancement, and modernization of a large Microsoft estate, delivering both project-based initiatives and Level 2/Level 3 operational support. The role combines hands-on technical delivery, infrastructure modernization, security improvements, automation, and stakeholder engagement. Key Responsibilities • Administer and support Microsoft server and cloud technologies. • Lead and contribute to infrastructure modernization projects. • Deliver Active Directory upgrades and tiering initiatives. • Manage business continuity planning for Active Directory environments. • Lead migration of Windows Server environments to newer operating system versions. • Support and maintain Windows imaging solutions using Microsoft Deployment Toolkit (MDT). • Drive migration initiatives including: • On-premises file shares to OneDrive • Public folders to Exchange Online • Infrastructure modernization projects • Act as a Global Administrator across the Microsoft 365 platform. • Manage and support: • Exchange Online • Microsoft Teams • SharePoint Online • Microsoft Defender • OneDrive • Entra ID • Resolve complex Level 2 and Level 3 support incidents. • Implement and govern Group Policy (GPO) configurations. • Continuously improve security controls and endpoint protection. • Identify and implement automation opportunities using PowerShell and Microsoft technologies. • Produce and maintain high-quality technical documentation. • Collaborate with internal teams, vendors, and third-party support providers. • Present technical proposals and recommendations to governance and architecture review boards. Essential Skills • 4-6+ years' experience in Microsoft infrastructure support and administration. • Strong experience with: • Microsoft Windows Server (2016/2022/2025) • Active Directory • Entra ID (Azure AD) • Microsoft 365 Administration • Office 365 Administration • Group Policy (GPO) Management • Microsoft Teams Administration • Microsoft Defender • OneDrive Administration • Windows 11 Support • Microsoft Deployment Toolkit (MDT) • Microsoft PowerShell • Data Loss Prevention (DLP) • File Server Administration • Microsoft System Center • Experience managing security permissions and identity services. • Strong troubleshooting and problem-solving skills. • Experience creating technical documentation. • Microsoft Server certification (2016 or later). Desirable Skills • SharePoint Online • SharePoint 2019 • Exchange Server 2010/2016 • Exchange Public Folder Migration • Hyper-V • Microsoft Copilot • Microsoft Azure • Sysinternals and advanced troubleshooting tools • Debugging and root cause analysis experience. Key Competencies • Infrastructure design and implementation • Technical leadership and ownership • Stakeholder management • Security-first mindset • Continuous improvement • Documentation and knowledge sharing • Risk and issue management • Ability to manage multiple priorities and projects simultaneously. Why Version 1?    At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.   • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits   • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme   • Flexible/remote working, Version 1 is tremendously understanding of life event