Senior Director, Enterprise Risk Management

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.   About the team The Global Risk team at Airwallex plays a critical role in enabling the company’s growth by building a strong, scalable, and globally consistent approach to risk management. The team works across the business to define risk appetite, develop frameworks and policies, support strategic decision-making, and provide oversight of key risks as Airwallex expands across products, markets, and regulatory environments. You’ll be part of a highly collaborative group that partners closely with Product, Engineering, Operations, Commercial, Financial Crime Compliance, Regulatory Compliance, and Legal teams to help Airwallex grow responsibly and with confidence. This is a team where you’ll tackle complex, high-impact challenges, shape how risk is managed at a global fintech, and help build the foundations for long-term scale. What you'll do As Senior Director, Enterprise Risk Management, you will shape and scale Airwallex’s enterprise risk management capability across the US and EMEA, helping ensure risk management is a strategic enabler of growth rather than a check-the-box exercise. You will translate Board-approved risk appetite into practical decision-making, strengthen governance and reporting, guide major product and organization changes, and help the company stay resilient as it grows across markets, products, and regulatory environments. You will work closely with the Chief Regulatory and Compliance Officer and senior leaders across the business to turn complex risk signals into clear action, while building a strong and practical risk culture across the organization. This role is based in the US or EMEA. Responsibilities: • Lead the evolution of Airwallex’s enterprise risk architecture, including risk appetite, taxonomy, governance standards, escalation protocols, and enterprise-wide oversight, ensuring the framework remains aligned with business strategy and global growth priorities. • Translate complex risk data, issues, and trends into clear, decision-useful reporting for the C-suite, Board committees, and external stakeholders, and act as a trusted independent advisor who can challenge initiatives that exceed approved risk appetite or outpace control maturity. • Oversee risk-informed change governance for new products, new markets, major systems changes, and structural changes, ensuring governance supports business velocity while maintaining effective control standards and clear accountability for remediation of material issues. • Own and continue to strengthen the enterprise crisis management framework, including escalation triggers, governance, and executive response mechanisms, while improving preparedness for severe but plausible events across operational, regulatory, technology, and business domains. • Drive a unified, risk-aware culture across the or