Analyst, Business Development - Performance & Analytics

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Business Development - Performance & Analytics Overview The Analyst will support the Business Development and Account Management team in growing key client relationships, identifying commercial opportunities, and delivering data-driven insights to support account and market strategies. Working closely with the Manager, Business Development - Strategy & Performance and broader account team, the Analyst will contribute to the development and execution of account plans, client proposals, business reviews, and client initiatives. The role will support the activation of new products and services, coordinate key deliverables, and help ensure a high standard of client service and execution. The Analyst will also support the Singapore Country Manager and cross-functional stakeholders by analysing business performance, market trends, and growth opportunities. Leveraging Mastercard’s products, platforms, technology, and analytical capabilities, the individual will translate data into clear insights that support business planning, client engagement, and incremental growth. Key Responsibilities Account Management and Business Development - Support the preparation of account plans, client strategies, business reviews, and related materials. - Conduct research and analysis to identify opportunities to deepen existing client relationships and support incremental business growth. - Assist in developing client pitches, business propositions, and proposals based on client needs and supporting data. - Support the onboarding of new clients and activation of new products, services, and joint marketing initiatives. - Coordinate activities and deliverables across execution plans, ensuring actions are tracked and completed in a timely manner. - Work with the Manager, Business Development, Account Managers, and internal stakeholders to understand client needs and support the development of relevant solutions. - Support day-to-day client servicing and contribute to a consistently high-quality client experience. - Prepare materials and analysis for client meetings and follow up on agreed actions and deliverables. Business Analytics and Market Insights - Analyse business, financial, customer, and marketing data to identify performance trends, business gaps, and potential growth opportunities. - Develop clear reports, dashboards, presentations, and insights for the Country Manager, Account Managers, clients, and other stakeholders. - Translate data and analytical findings into practical observations and recommendations to support account, product, client, and market strategies. - Support the development of data-driven business propositions aligned with client objectives and Mastercard’s business priorities. - Track the commercial performance of programmes and initiatives and support assessment of their business impact. - Monitor key business performance indicators and highlight areas requiring further investigation or action. - Gather and consolidate information from multiple internal and external sources to support business planning and decision-making. Strategic and Cross-functional Partnership - Support the Manager, Business Development and Country Manager with business analysis, market insights, strategic planning, and mar