Senior Sales Engineer Specialist

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Sales Engineer Specialist Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Overview: Mastercard Identity is the global standard in identity verification and behavioral assessment, providing businesses worldwide the ability to link any digital transaction to a human or entity behind it. Our solutions use complex machine learning to combine features derived from the billions of transactions within our proprietary network and the data from our models to deliver industry-leading fraudulent activity detection and risk assessment solutions. As a Sales Engineer on the Mastercard Identity team, you will have a diverse set of responsibilities supporting Sales using technical know-how and product expertise to grow a best-in-class product suite in the identity solutions industry. The role is focused on ensuring prospects understand our solutions from a technical perspective with the aim of deriving the best possible value from our ecosystem, which is built on machine learning and a foundation of data science and financial services. As the product expert, you will collaborate with Sales to understand prospect pain points, workflows, goals, and risks to determine product fit. You advise prospects on how to best leverage our data in their systems, set up proof of value tests, provide training, represent Mastercard Identity in the market and at customer engagements, attend conferences, and liaise with our Product team to share customer feedback to improve our products. In this role, you will: Work with our Sales team to win deals and drive sales to completion in the North America market Ensure an exceptional experience throughout the pre-sale process Be the subject matter expert in the Mastercard Identity suite of products and solutions Use your technical skills to show a strong understanding of the underlying technologies, data processing, and web architecture Use your data science knowledge to explain data features and probability-based decisioning to provide the most value to customers, and how to make it actionable for their specific use case Use your business skills to understand business needs and position Mastercard Identity products to design solutions using them Use your soft skills to build strong relationships with prospects and customers Use your writing skills to create documentation for prospects, customers, and for internal use Be the trusted advisor, instilling trust to enable customers to rely on you for sound advice and strategic guidance, and to