Senior Technical Program Manager (Planning – Payments Domain)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager (Planning – Payments Domain) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Network & Digital Payment Services team is looking for a Senior Technical Program Manager to own planning and delivery execution across our product and platform portfolio. You will run the planning function for the organization — roadmap, forecast, budget, headcount, and delivery commitments — across multiple concurrent programs. As Senior Technical Program Manager, you will work with product managers, tech leads, architects, and operations and engineering leaders to deliver complex programs. You will define roadmap deliverables, build execution plans, align dependencies, track progress, anticipate risks, manage escalations, and balance business needs against delivery constraints. This is a planning and execution role rather than a hands-on engineering one. Success depends on structure, judgment, and problem-solving: bringing clarity to ambiguous work, making the plan and its trade-offs visible, and keeping leadership and delivery teams aligned on the same picture of reality. The ideal candidate brings an entrepreneurial mindset — comfortable operating in ambiguity, willing to build the mechanism that doesn't exist yet, and able to run several unrelated programs at once without dropping any of them. You will spend much of your time with senior leaders and partner teams you do not manage, so the ability to influence without authority and earn trust quickly is essential. Highly motivated, intellectually curious, analytical, detail-oriented, an excellent communicator, and a strong problem-solve Role • Lead Program Delivery: Drive complex technical programs end-to-end, aligning cross-functional teams, removing blockers, and delivering against committed outcomes. • Own Planning & Roadmaps: Translate strategy into prioritized roadmaps, delivery plans, milestones, and forecasts across multiple teams and initiatives. • Manage Budget & Resources: Partner with Finance and Engineering to manage budgets, headcount, capacity, vendor spend, and trade-offs across competing priorities. • Drive Program Health: Establish program metrics, manage risks and dependencies, track delivery performance, and provide clear executive-level reporting and recommendations. • Influence Cross-Functional Teams: Partner with senior leaders across Product, Engineering, Operations, and Finance to drive alignment and accountability without direct authority. • Solve Complex Problems: Bring structure to ambiguity, identify root causes, resolve delivery challenges, and proactively d