TA Representative

Job Description Summary The TA Representative in Kazakhstan is responsible for supporting HQ by executing the in-field tactics for assigned priority brands within a defined territory. The role focuses on high-quality external stakeholder engagement and delivery of agreed field performance objectives, in line with Novartis policies, ethical standards, and compliance requirements.   Job Description Major accountabilities:  • Execute the field execution framework by: • • segmenting external stakeholders according to company standards (e.g., via ViP tool), • using tailored promotional content and key messages by segment audience, • adhering to data driven call plans suggestions (e.g., via IDS+), • consistently deploying personalized omnichannel stakeholders journeys enabled by global International digital tools (e.g., RepAI, IDS+, OnCore,Veeva, etc.), • adhere to the agreed target number of visits and their frequency and reporting timelines, • timely documenting external stakeholders visits. • Deliver high-quality, compliant product promotion in-field activities and external stakeholders engagements, in alignment with brand and TA engagement tactics and by: • • applying approved messages, • leveraging technology enablement to enhance external stakeholder engagement (e.g. RepAI, IDS+, OnCore, Veeva, CRM, etc.), • continuously improving execution quality through building on coaching feedback inputs and performance insights with respective area manager and/or TA head. • Act as a trusted therapeutic area partner to HCPs, explaining clinical data, evidence, and appropriate product use leveraging product, area, and competition knowledge. • Maximize technology enablement support systems, e.g. “next best action” proposals, to enhance external stakeholders engagement impact. • Collect, interpret, and share field insights on best practices, external stakeholders needs, market dynamics, competitor activity, and territory needs and priorities, to develop actions to address them. • Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards. • Identifies opportunities to optimize promotional activities and develops a specific action plan to enhance long-term performance of account and in assigned territory. • Collaborate cross-functionally with TA Brand Manager, Medical TA, Value & Access, and Execution Excellence partners. • Operate fully in line with HQ guidance, Novartis policies, ethical standards, and local regulatory requirements, adhere to applicable legislation, SOPs, adverse event reporting requirements, and other relevant compliance obligations. • Analysis of the entrusted territory and a plan for its development. Making a forecast for hospital purchases. • Negotiating with clients and partners on the potential inclusion of the company's drugs in the formulary of health care facilities and regions, drug provision programs at the local level. • Systematic work with key distributors, ensuring the necessary stocks of drugs in the entrusted region. • Control of supplies and development of tender positions in the entrusted territory. Key performance indicators: • Achievement of field performance objectives • Quality and effectiveness of external stakeholders interactions, including adherence to 6IBs model and personalized omnichannel external stakeholders engagement • Coverage and frequency against suggested call plans • Adherence to compliance, reporting, and CRM standards • Quality of insights provided to cross-functional teams • Progress on field effectiveness assessment (incl Capability building requirements) • Adherence to field tactics guidelines • Completed product and disease knowledge tests (if applicable) • Achievement of the market share (m