Business Director- Strategy and Analytics (Enterprise Products, Experiences and Services Operations)

Business Director- Strategy and Analytics (Enterprise Products, Experiences and Services Operations) As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role is within Capital One’s Enterprise Products, Experiences and Services (EPXS) Operations team. The EPXS Ops team works closely with product, tech, and business leaders to shape product strategy and operations, bringing digital products and experiences to life for Capital One customers and associates. We are looking for a leader who is equally comfortable driving high-level strategy thought work and implementing strategic initiatives. You will leverage critical thinking and independent storytelling to guide senior leadership through complex problem spaces. Your day-to-day might involve: • Driving the strategy behind how we enable AI best practices across the organization. You will shape the strategic approach for rapidly prototyping AI agents and lead the thought work on how AI is fundamentally changing our ways of working and operating models. • Leading strategic and cross-cutting operational initiatives that span multiple orgs and domains within EPXS, identifying shared challenges and driving alignment on joint solutions. • Supporting and implement large-scale events that are critical to the product organization's culture and alignment, such as senior product leader offsites and Product conferences This role offers significant exposure to senior leadership and requires exceptional executive communication, independent storytelling, rapid insight synthesis, and the ability to pivot between strategy and execution. An ideal candidate would have a background in, and a passion for, developing innovative strategies, tackling challenging operational problems, and working collaboratively in a fast-paced environment. General Responsibilities:   • Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands  • Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a goal of developing and retaining talent at Capital One  • Execution:  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently  • Partnership:  Work closely with colleagues across Capital One including: Tech, Design, Finance and others to drive improvement service, and profitability   • Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management  • Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influen