Home Care Employee Services Manager

Integrity Home Care + Hospice by BAYADA has an immediate opening for an Employee Services Manager (ESM) in our Lee's Summit, MO office! Are you organized, detail-oriented, and passionate about supporting others? Are you looking for an opportunity to grow your career while making a meaningful difference in people's lives? At BAYADA, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We're looking for a motivated professional to join our team and play an essential role in supporting our field employees and ensuring seamless daily office operations. About the Role The Employee Services Manager (ESM) is responsible for supporting field employees throughout the onboarding and employment process while helping maintain efficient daily office operations. A key component of this position will be coordinating scheduling and payroll for nursing visits, ensuring visits are appropriately scheduled, accurately documented, and processed for timely payroll. The ESM will also oversee employee compliance, personnel records, onboarding workflows, and administrative processes that contribute to a positive employee experience and the delivery of high-quality client care. Key Responsibilities • Nursing Visit Scheduling: Coordinate and manage scheduling for nursing visits, ensuring appropriate coverage and communicating schedule changes with field staff and office team members. • Nursing Visit Payroll: Review and process payroll information for nursing visits, ensuring accurate documentation, timely submission, and resolution of payroll discrepancies. • Employee Onboarding: Support hiring and onboarding activities, ensuring new field employees complete all required documentation and compliance requirements. • Personnel File Management: Maintain accurate, organized, and compliant employee personnel records. • Field Employee Support: Serve as a resource for field employees, responding to questions and helping resolve administrative, scheduling, and payroll concerns. • Compliance Management: Monitor employee compliance requirements and maintain required federal and state labor postings. • Training Coordination: Assist with coordinating Home Health Aide training when applicable, including scheduling, training materials, and skills practice. • Administrative Support: Maintain accurate records, prepare reports, and assist with additional office operations as needed. • Team Collaboration: Partner with office leadership and clinical team members to support efficient operations and a positive experience for employees and clients. Qualifications • Proficiency in Microsoft Office, including Word, Excel, and Outlook. • Strong organizational skills with excellent attention to detail. • Excellent communication and interpersonal skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving skills and a commitment to providing excellent service. • Comfortable working with scheduling systems, payroll processes, and administrative documentation. • Previous experience in healthcare, scheduling, payroll, or office administration is preferred. • Ability to work collaboratively with office staff and field employees. • Commitment to BAYADA's Core Values of Compassion, Excellence, and Reliability . Why You'll Love Working with Integrity Home Care + Hospice by BAYADA • Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity. • Meaningful Work: Make a positive impact on clients, families, and healthcare professionals throughout the Lee's Summit community. • Weekly Pay: Enjoy consistent weekly paychecks. • Comprehensive Benefits: Medical, dental, vision, and additional benefit options. • Work-Life