Senior Regional Manager, Air Freight

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Position Overview The Regional Air Freight Manager owns and leads all aspects of air freight performance, strategy, and business growth across assigned trade lanes and geographic territories (e.g., SouthCentral, Mountain and SouthWest/SoCal or designated regional trade lanes). This multi-dimensional role carries end-to-end financial accountability, down to Contribution Profit, while leading regional capacity procurement, bespoke door-to-door solution design, and go-to-market (GTM) commercial execution. Serving as a key pillar of regional leadership, this role bridges global air freight strategy with local operational execution. You will act as a collaborative partner across cross-functional organizations (including Sales, Account Management, Global Procurement, Operations, Tech, and Finance) to expand market share, build strategic airline partnerships, and ensure flawless customer experience. Key Responsibilities 1. Strategic Leadership & P&L Ownership • Strategic Planning & Target Setting: Define and execute the region’s long-term air freight vision, program initiatives, focus lanes, and growth objectives in close alignment with Global Air strategy and regional leadership (GM). • P&L & Financial Accountability: Own full financial performance (including Tonnage/Volume, Net Revenue, and Contribution Profit, e.g. Net Revenue minus Direct Costs ) for assigned regional origin/destination combinations and trade lanes. • Performance Governance & Metrics: Co-define annual budgets with General Management and actively participate in weekly business reviews (WBRs) to report on key metrics, yield performance, target adherence, and shortfall mitigation plans. • Continuous Process Improvement: Drive operational efficiency and take-rate expansion by identifying structural bottlenecks, grounding decisions in rigorous data analysis, and driving initiatives to "build a better machine." 2. Capacity Procurement, Pricing & Solution Design • Export & Import Solutioning: Fully own end-to-end export procurement, routing, and solution design for the region. Partner with overseas/origin air procurement managers to secure competitive import capacity, transit times, and door-to-door pricing tailored to client requirements. • Airline Relationship & Vendor Management: Nurture and leverage executive-level relationships with regional and global airline carriers. Assess carrier performance, enforce service level agreements (SLAs), drive service quality improvements, and coordinate regional air trucking/drayage coverage. • RFQ Sponsorship & Bid Management: Oversee custom door-to-door pricing structures for regional bids. Act as the executive sponsor for high-value global RFQs for top regional accounts, ensuring sharp, market-competitive solutions that protect margins. • Contract Administration & Compliance: Own and manage carrier agreements, block space agreements (BSAs), and spot rates within the internal procurement database to guarantee accurate cost appl