Sr Engineering Manager, API Platform

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Engineering Manager, API Platform to join our team. This is a hybrid role based in our Santa Clara, CA office 3 days a week. You’ll be reporting to the Sr. Director for the API Platform team. You will play a pivotal role in delivering scalable, secure, and high-performing platforms and systems to empower our engineering teams. Your focus will be on enhancing our platform’s efficiency, scalability, and developer experience while managing senior technical talent. What you’ll do (Role Expectations) • Lead the vision and roadmap for the API Platform and developer tooling, ensuring alignment with organizational goals, technical scalability, and industry best practices • Oversee the standardization, design, and governance of APIs, improving developer experiences and productivity across engineering teams and products • Direct the architecture and standards for product and provisioning APIs, ensuring all state changes across distributed services remain reliable, reproducible, and fully traceable • Manage and coach a team of Senior Staff Engineers and highly skilled technical contributors, fostering a culture of collaboration and professional growth • Ensure the delivery of microservices, workflow workers, and SDKs optimized for reliability, availability, and safe retry semantics across Java, Go, and Python, using gRPC, Temporal, Postgres, and Redis • Work closely with Product Management and Security to build scalable and secure solutions that meet unique business objectives • ​Champion Shared Ownership by eradicating knowledge silos to ensure that core architectural work, dataset design, and foundational services are built collaboratively so the entire team can maintain and debug the system in production Who You Are (Success Profile) • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of tea