Software Development Engineer, Business Process Optimization

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Admin Central is building the future of how administrators works across Workday—turning a fragmented patchwork of tools and disconnected AI into a single, unified experience. Within Admin Central, the Business Process Optimize team powers the underlying platform infrastructure. You’ll build mission-critical distributed systems, high-availability usage pipelines, and event-driven data flows across global product regions to ensure enterprise billing integrity at scale. If you're excited to build from scratch, move fast, and transform how thousands of admins work every day, come join us!" About the Role As a Software Engineer on the BP Optimize (BPO) team, you will design, build, and maintain high-performance microservices and data pipelines that power Workday’s next-generation Agentic Workflow and Analytics Platform. BPO lies at the core of our enterprise AI strategy, processing millions of daily requests across 100+ Tier-0 enterprise customers through Model Context Protocol (MCP) and agent-ready tools. In this role, you will work hands-on with big-data technologies (Kafka, Spark/Flink, ClickHouse, S3), write clean, scalable services in Python, Java, Go, or Scala, and help extend distributed telemetry and tracing to AI agent execution paths. You will collaborate closely with Product, Data Engineering, SRE, and Legal/Compliance to ship reliable, low-latency features that scale globally. Key Responsibilities • Feature Development: Design, code, and deploy production-ready microservices and streaming pipelines for BPO's core analytics and agentic engines. • API & Data Engineering: Build scalable REST and gRPC APIs to enable seamless integrations with MCP tools, LLM workflows, and observability frameworks. • Performance & Data Pipelines: Optimize high-throughput data ingestion, indexing, and query execution on ClickHouse and distributed event streams. • Quality & Automation: Write robust unit, integration, and distributed load tests, ensuring end-to-end reliability across CI/CD automation pipelines. • Operational Monitoring: Monitor, triage, and resolve production issues to maintain high platform availability and low latency across global customer tenants. • Technical Documentation: Author clean API specifications, component designs, and operational runbooks to support team scalability. About You Basic Qualifications • 5+ years experience in software development engineering including designing, developing, and deploying software solutions, with a strong focus on building and maintaining production applications and distributed systems. • 3+ years experience in the