Manager, Meeting & Travel Services

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Meeting & Travel Services Overview Mastercard's Corporate Meeting Services team delivers strategic, high-impact meetings and events that support business priorities, strengthen relationships, and create meaningful experiences for internal and external audiences. The Manager, Meeting Planning plays a key role in delivering Mastercard's meeting and event strategy, serving as a trusted advisor to business stakeholders and leading a diverse portfolio of complex, high-profile meetings and events. This position is responsible for translating business objectives into impactful meeting strategies, influencing program design and investment decisions, and overseeing the successful delivery of both large-scale events and a high volume of concurrent programs. Operating with a high degree of autonomy, the Manager brings strategic thinking, strong business acumen, and event management expertise to navigate complex requirements, balance competing priorities, optimize resources, and deliver measurable business value. The role also contributes to the ongoing evolution of Corporate Meeting Services through innovation, technology adoption, and continuous improvement. Role Serve as a trusted advisor and strategic partner to business owners and senior leadership, understanding business priorities and translating objectives into effective meeting strategies, program designs, and attendee experiences. Independently lead the strategy, planning, and execution of a high-volume portfolio of internal and external meetings and events, including large-scale conferences, executive leadership meetings, incentive programs, and other complex, high-profile experiences. Manage multiple programs simultaneously, balancing competing priorities, demanding timelines, stakeholder expectations, and varying levels of complexity while maintaining exceptional quality and service. Provide strategic guidance and recommendations on meeting format, destination and venue selection, attendee engagement, program design, and overall event approach to ensure alignment with business objectives and organizational priorities. Own the end-to-end management of assigned programs, including project plans, timelines, budgets, risk mitigation, stakeholder communications, onsite execution, and post-event evaluation. Demonstrate strong financial and commercial acumen through budget development, financial oversight, supplier negotiations, cost optimization, and recommendations that maximize the value of meeting and event investments. Lead cross-functional collaboration with internal stakeholders and external partners, including sourcing, production, registration, travel, technology, and other specialized services, ensuring accountability and alignment throughout the planning process. Build and maintain strong relationships with business stakeholders, providing proactive consultation, managing expectations, and influencing decisions to deliver successful business outcomes. Anticipate challenges, assess risks, and develop solutions while demonstrating sound judgment and the ability to make informed decisions in a fast-paced, dynamic environment. Evaluate program effectiveness through stakeholder feedback, financial performance, attendee experience, and oth