Instructional Designer

What we're all about. Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. The Quantexa Academy helps our customers, partners and colleagues become self-sufficient with the Quantexa Platform. We do that through online learning, instructor-led sessions and bespoke digital resources that let every user harness the power of our award-winning Decision Intelligence Platform. As we continue to grow, we're looking for an Instructional Designer to join our Design & Publish Team within Education Services. You'll turn complex technical topics – data, analytics, software and FinTech – into clear, engaging and accessible learning experiences, taking projects from first conversation with a subject matter expert through to a polished, published solution. This is a role for an independent problem solver. You'll own your design projects end to end, decide how best to approach each one, and organize your own time across several priorities at once, spotting risks early and keeping stakeholders informed without needing to be chased. You'll work alongside Product, R&D and Delivery experts, and have the room to bring your own ideas on tools, approaches and how we use AI to design better learning. If you love making hard things easy to learn, and do your best work with autonomy and trust, we'd like to hear from you. This is a hybrid role, with the expectation of attending the company office in central London twice a week. What you'll be doing • Design and update technical learning solutions for customers, partners and employees, covering storyboards, articles, documentation, presentations, and eLearning. • Apply best practice in learning design methodologies, accessibility, and user experience, so every learner has a great experience. • Build assessments and use learner feedback and data to shape your design decisions. • Use AI-assisted tools to speed up research, authoring and quality checks, with human review to keep content accurate and aligned to learning objectives. • Work with subject matter experts, and with Product, Delivery and R&D teams, to understand the Platform and turn that knowledge into effective training. • Take ownership of your programs, keeping them current and aligned as the Platform evolves. • Research technical documentation, demos, recordings, and learner feedback to make sure our content is accurate and high quality. • Plan and track your own content projects, flagging risks and blockers early and keeping stakeholders in the loop. • Use tools such as Confluence, Jira, SharePoint and Asana to manage tasks, document your work and collaborate across teams. • Identify, propose and lead the introduction of new tools, processes or AI approaches that improve our learning design and the learner experience. • Support teammates through feedback and knowledge sharing, and take the lead on projects where it's useful. What you'll bring. Essential • Experience designing technical or complex training content – for example in FinTech, analytics, data science, data engineering or software development. • Solid knowledge of designing, delivering, and evaluati