Manager Product Management - Collections & Recoveries Platform, Offers, Integration, and Experience

Manager Product Management - Collections & Recoveries Platform, Offers, Integration, and Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due to the excellence in underwriting, we provide credit access deeper than any of our competitors. Over 30 million of our Card customers typically go delinquent in a given year, the largest pool of DQ customers in America. Our team cares for these customers in their most vulnerable moments, including job loss, healthcare troubles, natural disasters, and other major life events that lead to financial hardship. Managing credit risk isn’t just about understanding access to credit but holistically understanding what happens when that access doesn’t take the path intended. Our US Card Collections and Recoveries product team is growing to support our exciting strategic goals. We're looking for a product managers to help us improve how we engage with customers facing financial hardship and refine the products and processes that support them. We currently have multiple high-impact roles and are seeking high-caliber Product Managers to join our team. By applying to this role, you will be considered for critical initiatives across our team. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions. About the various roles • You will partner closely with a dedicated technology team, as well as Business Analysts, Process Managers, Operations, Risk, and Legal, to design and launch new product capabilities. You'll be responsible for leading discovery, setting the product roadmap, and driving delivery to help bring our strategy to life. • As part of the Operational Data Infrastructure team , you will increase our speed to market by bridging the gap between raw data and high-performance, business-ready datasets. You will partner with Enterprise tech teams, business stakeholders, and Risk Management to maximize the value of our data: accelerating speed-to-insight for our Data Analyst and Business Analyst communities while enabling machine learning models at scale. • As part of the Analytical Data Infrastructure team , you will increase our speed to market by bridging the gap between raw data and high-performance, business-ready datasets. You will partner with Enterprise tech teams, business stakeholders, and Risk Management to maximize the value of our data: accelerating speed-to-insight for our Data Analyst and Business Analyst communities while enabling machine learning models at scale. • As part of the Recoveries Platform , you will help us deliver the next generation of the Recoveries platform that is the foundation of our $3 billion Recoveries business. Your work on this platform will help accelerate new product launches, increase recovery rates, and meaningfully change the trajectory of our customers’ path back to credit. • As part of our Payments and Offers Capabilities , programs that serve as the vital framework through which we empower customers to resolve outstanding balances, frequently by extending significant concessions to those facing the most acute financial pressures, your work will directly impact a massive population, guiding them through periods of instability toward a future of sustainab