Director, Program Management

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . Role Summary & Impact As Director, Program Manager, you will lead complex media engagement, data strategy, client analytics, and technology initiatives across one or several accounts and special projects. You will align cross-functional teams, clients, and third parties around clear plans, accountable execution, proactive risk management, and high-quality delivery on time and within budget. You will apply WPP Media and PMO service-delivery processes, including DPAM for campaigns and ID5 for non-campaign work, to guide teams through the full delivery lifecycle: Plan, Track, Manage, Collaborate, Report, and Optimize. This role is based in our New York City office and works across global divisions and markets. Skills and Experience • Serve as the primary cross-functional program management lead across global Colgate-Palmolive Media Engagement delivery, divisions, and markets. • Establish and enhance process maps, RACIs, workflow documentation, governance standards, and escalation paths that enable efficient and effective program delivery. • Conduct detailed project planning for phases, stages, tasks, milestones, deliverables, dependencies, parallel workstreams, and critical paths. • Manage progress and risk by maintaining clear, current information about past, present, and future activities and deliverables, and ensure stakeholders take appropriate action. • Resolve and escalate cross-divisional risks and blockers that affect delivery across internal teams, third parties, and clients. • Facilitate collaboration through appropriate channels, working modes, collaboration tools, document-storage structures, RACIs, and file-naming conventions. • Use available data to track project development velocity, delivery progress, risk, and overall program or campaign health. • Report, forecast, analyze, and recommend action through status reports, quarterly business reviews, retrospectives, and post-mortems tailored to teams, clients, and executives. • Support resource planning and capacity management, revenue pacing, budget tracking, license management, and the development of statements and scopes of work. • Apply strong knowledge across process management, scope and change management, budget management, stakeholder and engagement management, and risk management. • Bring 8 to 10+ years of project or program management experience in a media agency, marketing, advertising or marketing technology, software development, creative agency, or consulti