Legal Operations Analyst

The Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone . We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests . As a Legal Operations Analyst, you will co-create and drive projects, processes, and enablement to elevate the effectiveness of the Legal & Stock Team while partnering cross-functionally to optimize legal technology and workflows. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with which you partner . If you're interviewi ng for this role, your recruiter will share more about the in-office requirements . What you’ll achieve • Administer contracts within the management system (Ironclad) and oversee signature routing in compliance with our global signature policy, ensuring metadata integrity and repository upkeep. • Design, build, and deploy automated workflows and self-service tools to streamline operations, eliminate administrative bottlenecks, and accelerate turnaround times. • Administer the e-billing platform (Brightflag), managing matters, rate reviews, outside counsel onboarding, and invoice processing in partnership with Finance on purchase orders and accruals. • Develop and deliver actionable analytics, reports, and dashboards on department KPIs, cycle times, and resource utilization to inform strategic improvements. • Partner with cross-functional stakeholders (e.g., Finance, Sales, Enterprise Technology) and serve as a reliable lead for legal operations requests, bug fixes, and general troubleshooting. • Design and facilitate legal enablement programs and documentation—including training sessions, playbooks, and FAQs—to drive adoption of legal tools and policies. • Evaluate and pilot AI tools and emerging technology solutions to drive productivity, automate routine tasks, and support data-informed decision-making. About you • Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . • Proven experience in legal operations, legal engineering, or legal technology administration, preferably within a high-growth technology environment. • Deep familiarity with legal operations tools (such as Ironclad, Brightflag, Salesforce, and DocuSign), along with hands-on practice mapping business processes or building workflows in no-code/low-code tools. • Strong proficiency with modern work management tools (e.g., Asana) to structure complex deliverables, organize project timelines, and automate cross-functional handoffs. • Strong analytical and problem-solving skills, with comfort gathering, synthesizing, and communicating quantitative data into practical business insights. • Clear, empathetic, and adaptable communication skills, with an abil ity to translate complex processes for varied stakeholders and thrive across shifting priorities. At Asana, we're committed to building teams that include a variety o f backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet ever y listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our miss ion . We believe that compensation should be reflective of the