Director, Engineering - Care

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role: Hims & Hers is on a mission to empower people to live healthier lives. The Care engineering team builds provider- and support-agent-facing web applications and the backend platforms behind our integrated Care Platform and pharmacy operations. You'll help build the next generation of tools for a modern, patient-centric model of healthcare. As Director of Engineering for Care, you'll own engineering strategy and delivery for the clinician and patient experience, from intake and consultation through prescription. You'll lead the team building clinical systems where speed has to coexist with patient safety, regulatory compliance, and auditability. You'll partner with product, design, data, clinical, pharmacy, and operations leaders, set the multi-year technical and organizational strategy, and develop the engineering leaders who will carry it forward. You Will: • Own technical vision, architecture, and delivery for Care, including intake, consultation, clinician workflows, prescribing, care-team and support tooling, and the handoff to pharmacy. • Define and deliver the engineering roadmap with product and design, balancing innovation, reliability, scalability, and quality. • Lead the shift to a durable domain model with clear boundaries and enforced contracts, moving teams off direct cross-domain database access and toward APIs and published events. • Ensure the platform meets requirements for patient safety, clinical guardrails, security, privacy (HIPAA), and state and federal regulation, including controlled-substance prescribing. • Set and hold reliability standards (SLOs, incident response) for patient-critical flows. • Lead the transition to an AI-first engineering culture, with AI-assisted development, review, and spec-driven workflows backed by measurable goals. • Build and mentor engineering managers and technical leaders, with a focus on succession planning and a strong technical bench. • Own staffing and organizational strategy, including hiring, headcount planning, and team structure as the domain evolves. • Drive alignment across teams and partners, managing trade-offs between speed, technical debt, and innovation. • Represent engineering in executive forums, translating strategy, status, and risk for senior stakeholders. You Have: • 12+ years in software engineering, including 5+ years managing managers or multiple teams in high-growth environments. • A track record building and operating systems that handle clinical or other regulated health data, with working knowledge of HIPAA and compliance-driven design. • Experience owning end-to-end user experiences with cross-functional product engineering teams. • Strong grounding in modern service architectures (Spring Boot, Kotlin, PostgreSQL) and the judgment to guide design decisions in depth. • Experience integrating third-party health and pharmacy systems, su