IT Infrastructure Field Engineer Level 5

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Expand your horizons, advance your career, and contribute to a secure future for generations. Northrop Grumman’s Space Sector invites you to bring your pioneering spirit to our collaborative teams. As an Infrastructure Field Engineer Level 5 located in  Honolulu, Hawaii you’ll be a linchpin in missions of paramount importance, defining the art of the possible from day one. Job Description • Will work in a customer facility as part of a small on-site technical team supporting operational users, with strong customer-facing communication skills to effectively engage operators, analysts, engineers, and senior government leadership (including SES-level audiences). • Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. • Will identify and assess mission gaps in capability, data flow, system behavior, or functionality, and clearly articulate findings and recommendations. • Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. • Assesses product needs in accordance with customer specifications. • Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customers organization. • Will debug problems in data flows and provide clear technical feedback to next-tier support or engineering teams. • Will work independently with minimal supervision in a dynamic operational environment. • Will work in a customer facility as part of a small on-site technical team supporting operational users. • Will be required to travel up to 10%, based on program needs.     Basic Qualifications • Bachelor’s degree with 12 years of professional experience – OR – Master’s degree with 10 years of professional experience – OR – PhD with 8 years of professional experience • Must have an active TS/SCI clearance at time of application and be eligible to obtain and maintain any required SCI, SAP, and polygraph access upon starting the position. • Experience serving as the primary technical interface to a customer, user community, or mission operations team while working on an Operations Team in a customer facility. • Experience administering or supporting Windows and Linux environments • Experience supporting mission users in an embedded operations, field support, or customer-facing technical role • Experience administering or supporting Windows and Linux environments • Experience with software installation, system integration, and troubleshooting in operational or fielded environments   Preferred Qualifications • Active Full Scope Polygra