Skills this job asks for
Customer serviceCommunicationEnglishGitJavaC#Node.jsJavaScriptTypeScriptAWSAzureGoogle Cloud
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Where you can work from
Europe only
Based on the listing's location: Remote (Europe).
The company's headquarters is not the same as where you may work from. Visa sponsorship only matters if you would relocate; see below.
Visa sponsorship, if you would relocate
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal: ask the recruiter.
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No government sponsor record hereThis employer posted directly and does not match a government sponsor register.
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The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
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No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area.
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✓
Confirmed live todayWhen a source last listed this job as open.
Details and sources
- No salary bar for this route
- H-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence. It is not legal advice and never a guarantee: the employer and the immigration authority decide. Sign in to factor in where you can already work.
Before you apply
Sponsorship unknown
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
These come from the posting’s own wording. Read the original listing to confirm. See better-fit alternatives →
About the role
Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.
Due to the dynamic growth, we are excited to invite a Technical Support Engineer for night shifts with a relevant background to apply for the role in our Integration Department.
Technical Support Engineers at Playson is responsible for a full customer support service of our current partner's integrations.
To succeed in the advertised role, you have:
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ready for only night shifts
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Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
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A proactive, client-focused attitude and strong work ethic
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Strong problem-solving and troubleshooting skills
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Effective communication skills, both written and verbal
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At least Upper-Intermediate English (written and spoken)
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Eagerness to learn quickly and grow technically
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Working knowledge of XML and JSON
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Basic experience with Git and version control workflows
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Understanding of API protocols (e.g., REST)
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Awareness of the software development lifecycle (SDLC)
Would be beneficial to know:
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Familiarity with the iGaming industry
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Hands-on software development experience with Java, C#, Node.js, or TypeScript
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Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
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Experience using Jira and the Atlassian stack
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Basic understanding of QA processes and test environments
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Previous experience in a technical support, DevOps, or site reliability role
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Practical experience with monitoring systems
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Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills
The importance of the role is in:
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Understand and analyse issues, be able to find appropriate solutions
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Integration protocol testing
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Second-level customer support
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Delivering excellent customer service with 5 shifts a week
What you get in return:
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Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
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Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
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Flexible Schedule: We offer a flexible work schedule to accommodate your needs
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Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
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Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
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Financial Support for Life Events: We provide financial support during special life events
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Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
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Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
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Professional Development: Get reimbursement for professional courses for your development
The recruitment process looks like this:
1. HR interview (45 min)
2. Technical interview (60 min)
3. Final Interview (60 min)
If the job description rings a bell - take action and apply!
Looking forward to welcoming you to the iGaming world!
Ambitious goals require a quick ability to manoeuvre through changes in the world. Playson is all about that.
Join us today!
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View original listing ↗
Remote (Europe) ·