Principal, GTM Business Operations Manager

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX, San Francisco CA, NYC, Denver, OR Remote US About the Role We're looking for a highly capable, hands-on operator to join the Office of the President of Revenue at Cloudflare. This person will work directly with the Revenue Chief of Staff to help run the business, drive executive priorities, and ensure the GTM organization stays aligned and informed. The right person is someone who sees what needs to be done and takes ownership without waiting for direction. They can move between strategy and execution, navigate ambiguity, manage competing priorities, and work effectively with senior leaders across the organization. This is a high-visibility role that requires strong judgment, exceptional follow-through, and the ability to move quickly without sacrificing quality. You'll have a front-row seat to how a global revenue organization operates, with the opportunity to make a meaningful impact across the business. What You'll Do GTM Business Operations & Executive Priorities • Partner closely with the Revenue Chief of Staff to drive priorities across the Office of the President of Revenue. • Act as an extension of the Revenue Chief of Staff, representing the office in cross-functional meetings and independently driving decisions and follow-through within agreed priorities. • Anticipate upcoming needs, identify gaps, and proactively drive work forward. • Prepare executive-ready updates, briefing materials, presentations, and communications. • Track decisions, commitments, and dependencies, ensuring the right people are accountable and work moves forward. • Help manage competing priorities, bringing recommendations and solutions rather than simply escalating problems. GTM Communications & Engagement • Own the execution and quality of GTM-wide communications, including the weekly GTM Rollup, leadership updates, and organizational announcements. • Work across functions to gather, validate, prioritize, and translate information into clear, actionable communications for the field. • Drive planning and execution of GTM leadership engagement programs, including All Hands and Leadership Unplugged, from content development and stakeholder coordination through delivery and follow-up.