Senior Brand Manager

Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money. We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially. Why Kikoff: This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact. About the Role Kikoff is looking for a Senior Brand Manager to help build a clear, distinctive, and trusted brand. Reporting to the Senior Director of Brand & Creative, you’ll translate brand direction and consumer insights into positioning, messaging, and programs that support business growth. You’ll help connect our growing portfolio of products under a cohesive brand, strengthen how we communicate our value, and drive initiatives that build consumer confidence. You’ll also own day-to-day PR and reputation programs, support executive communications, and manage our organic social manager and contract content creator. You’re a structured thinker, excellent writer, and hands-on leader with strong messaging and communications judgment. You can critically evaluate opportunities, make thoughtful recommendations about what’s right for the brand, and guide both internal teams and agency partners through execution. What you’ll do Brand strategy and implementation • Partner with the Senior Director of Brand & Creative to develop brand strategy and recommendations grounded in consumer research, competitive insights, and business priorities. • Help shape and implement our brand portfolio strategy, clarifying each product’s role, connecting products through a shared brand promise, and making the portfolio easier for consumers to understand. • Develop positioning and messaging frameworks that communicate clear consumer benefits, compelling stories, and credible proof points across the portfolio. • Translate survey findings and customer research into compelling, substantiated marketing claims, partnering with research, Legal, and Compliance teams to validate how they’re used. • Partner with the Creative Director and cross-functional teams to implement brand identity and tone-of-voice updates consistently across consumer touchpoints. • Partner with Growth and research partners on brand tracking, turning findings into recommendations to strengthen awareness, understanding, and trust. • Support positioning and messaging for new products, partnerships, and markets, with opportunities to lead integrated brand initiatives as the function grows. PR, communications, and consumer trust • Own day-to-day PR planning and agency management, setting priorities with the Senior Director of Brand & Creative and evaluating opportunities based on audience relevance, strategic value, and brand fit. • Develop stories around Kikoff’s products, customer impact, and business milestones, and write or refine press materials and external messaging. • Partner directly with executives to develop talking points, interview preparation, thought leadership, and other communications for their review, reflecting their perspectives and voice. • Lead trust-building programs across customer reviews, stories, and third-party recognition, including overseeing Trustpilot, partnering with Lifecycle to source reviews, and managing awa