VCE Technical Trainer (ASEAN)

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Responsibilities • Be the subject matter authority on the full Verkada suite of products and offerings, articulating the value-added benefits to customers throughout all training engagements. • Effectively present technical solutions to diverse audiences, ranging from C-level executives to loss prevention managers and directors of IT. • Teach and advise on end-to-end deployment considerations, including network security architecture, bandwidth sizing, physical security hardware selection, and real-world installation scenarios. • Stay current on the physical security, enterprise networking, and IoT landscape by attending industry events, contributing to technical content, and delivering thought leadership. • Act as a Product Technical Evangelist to educate and up-skill partners, enterprise customers, and internal cross-functional teams on new product releases. • Evaluate the efficacy of training programs through structured feedback loops, assessments, and post-session reporting (e.g., completion rates, issue tracking, knowledge retention). • Deliver high-impact, hands-on training sessions and labs in group workshops and 1:1 settings, with approximately 50-70% regional travel required. Requirements & Qualifications • Technical Expertise: Strong foundational background in enterprise computer networking and cloud architecture. Hands-on experience with HTTPS/SSL, VLAN segmentation, TCP/IP, DNS, NAT, DHCP configurations, stateful firewalls, and enterprise routing is essential. • Experience: 2+ years of experience in a customer or partner-facing technical capacity (e.g., Technical Trainer, Solutions Engineer, Systems Engineer, or Solutions Architect). Prior experience designing and delivering structured technical curricula or lab exercises is strongly preferred. • Location: Based in Singapore (Outstanding candidates based in Sydney, Australia will also be considered). • Education: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Network Security, or a related technical discipline (or equivalent practical experience). • Communication & Languages: • Outstanding written and verbal English communication skills, with the ability to translate complex technical architectures into clear, actionable instruction. • Professional fluency in Japanese (verbal and written) is a major plus, enabling direct support for APAC regional expansion and Japanese-speaking partner enablement. • Mindset & Drive: High technical curiosity, entrepreneurial initiative, and the agility to thrive in a fast-paced, high-growth environment with frequent product release cycles. • Preferred Certifications: Indus