Technical Program Manager II

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Technical Program Manager II Who is Mastercard? At Mastercard, we are revolutionizing the payments industry with cutting-edge technology. Our mission is to foster an inclusive, digital economy that empowers everyone, everywhere, by making transactions safe, simple, smart and accessible. Through secure data and networks, strategic partnerships and our unwavering passion, we enable individuals, financial institutions, governments and businesses to achieve their highest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Services Access team enables secure, scalable, and seamless access to Mastercard's products, services, and platform capabilities. As a Technical Program Manager, you will lead complex, cross-functional initiatives that drive platform modernization, improve service integration, streamline onboarding experiences, and enhance how internal teams and external partners access Mastercard services. This role partners closely with Engineering, Product, Architecture, Security, and Operations teams to deliver strategic programs that support Mastercard's global access strategy while improving security, reliability, scalability, and developer experience. Role Facilitate scrum ceremonies, including daily standups, sprint planning, sprint reviews, retrospectives, technical review sessions, backlog grooming, and story point estimation. • Manage the scrum board in ALM, ensuring that story status, card color, ownership, and other fields are updated accurately. • Provide communication and coordination support to foster a self-organizing and self-managing team that effectively employs Agile practices. • Actively identify and resolve impediments to keep the team focused on achieving iteration goals. • Manage risks and dependencies at the team level, ensuring alignment with overall project objectives. • Ensure timely and effective communication with stakeholders throughout the project lifecycle. • Coordinate the implementation and monitoring of project management policies and procedures, addressing moderately difficult problems as they arise. All About You: • Understanding of agile methodologies and their effective application. • High-energy, detail-oriented, and proactive, with the ability to thrive under pressure in an independent environment. • Strong verbal and written communication skills, along with excellent relationship-building, collaboration, and organizational abilities. • Project management experience • The ideal candidate combines strong technical expertise, program leadership, and a passion for simplifying access to critical services that power Mastercard's global digital ecosystem. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or d