Head of PUDO Network, OPs, Partners

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. eBay is a global marketplace connecting millions of buyers and sellers across more than 190 markets. People come to eBay to discover unique and pre-loved goods, pursue their interests, and grow businesses. Our purpose is to connect people and build communities to create economic opportunity for all. About the team and the role PUDO (pick-up and drop-off) is a major critical initiative to build a materially lower-cost shipping proposition for eBay and Depop. In the US, that requires creating a physical network and operating model that largely does not exist today — combining pickup/drop-off locations, sweep and consolidation, transportation, last mile, technology, and third-party partners into one reliable customer experience. This role owns the business design of that network and the operating system required to make it work across PUDO, Global Shipping, Operations, Product, Commercial, and external partners. The person will determine what network is required to serve marketplace demand, how it should evolve as volume and density grow, and whether the end-to-end operating capability is ready to expose to customers and scale. The role combines network strategy, operational quality, network intelligence, and partner capability during the build phase so that network design and real-world execution remain tightly connected. Come help us build something amazing! What you will accomplish • Own the business recommendation for PUDO network architecture, including node strategy, pickup/drop-off placement, coverage depth, density standards, transportation flows, capacity, and market sequencing. • Translate marketplace demand and volume plans into the physical network required to serve them — determining where coverage matters, how much density is needed, and when additional nodes or transportation capability create real customer and economic value. • Design and evaluate end-to-end parcel flows across pickup/drop-off, sweep, consolidation, sortation, linehaul and last mile, making explicit cost/service trade-offs by flow rather than relying on blended network averages. • Establish the operating standards and evidence required to determine whether a market, partner capability, or new flow is ready to STOP, SLOW or EXPAND. • Lead market Operations & Quality and Network Intelligence capabilities, ensuring network strategy is continuously informed by actual service, capacity, customer friction and node productivity. • Define the business capabilities required from operating partners and work with Product, Engineering and Operations to ensure those capabilities function reliably end to end. • Identify structural network problems — not just individual operating incidents — and lead changes to network design, partner capability or operating process where needed. • Build the network strategy for scale, including where eBay should continue to use third parties and where greater control may be required to achieve the desired economics or service. What you will bring • Deep experience designing, scaling or operating complex logistics, transportation