Senior AI Product Manager - Product & Experience

Senior AI Product Manager - Product & Experience Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Shape meaningful products that improve customer outcomes across financial services and energy. The Role As a Senior Product Manager within Capco’s Product & Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments. You will also operate as an AI-enabled Product Manager, leveraging modern AI tooling to accelerate discovery, decision-making, and delivery. What You’ll Do • Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows • Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models • Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development • Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes • Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost • Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle • Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency What We’re Looking For • Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services • Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy. • Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications • Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement) • Strong leadership skills, including working with multidisciplinary teams and senior stakeholders • Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth • Experience working with data-led or platform products • Understanding of AI, GenAI, or agentic AI concepts and their product applications Bonus Points For • Consulting experience within highly regulated industries • Experience with agentic AI systems, copilots, or workflow automation products • Familiarity with AI governance, model risk management, and regulatory expectations (e.g. in financial services) Why Join Capco • Deliver high-impact product and experience solutions for leading financial services and energy organisations • Work in a collaborative, flat, and entrepreneurial consulting culture • Access continuous learning, training, and industry certifications • Be part of a practice shaping the future of digital products and services • Grow your career in a global consultancy that values inclusion and individuality Benefits • Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. • Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. • Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss