Client Accounting Division Manager

About Us Burkland's core purpose is to Accelerate Dreams. So often, turning dreams into reality helps change the world. We thrive at the forefront of this transformation. Startups desire our professionals as they are the best in the business. Startups seek our content because we are an industry thought leader. Startups trust our expertise, so founders can focus on their companies, products, and value-add. Because of our demonstrated value, our clients have raised more than $17.8B! At Burkland, we lead with our Core Purpose. We do this for both our clients and our employees. We believe that leaning on our Core Values (Fresh Perspectives, Exponential Value, Empathy, Trusted Partner) will lead to happy clients and happy employees. We are a remote-first company with over 185 team members, more than 800 clients, and a culture built on doing meaningful work with people who genuinely care about helping our clients grow. Come build something with us! Role Summary The Client Accounting Division Manager runs their division as a self-contained business unit within Burkland. The role owns the division's P&L and staffing, and is accountable not only for its own scorecard but for the aggregate performance of every KPI held by roles within the division. Success is measured by both business and people outcomes: revenue, margin, utilization, service quality, and client retention, alongside the growth and engagement of the people doing the work. The division supports consumer and product-based startups, so the manager brings deep inventory and cost accounting expertise to guide the team’s technical work and client advice. This is a hands-on people leadership role. The manager is expected to understand strengths and development needs of each team member in their business unit, set clear expectations, give consistent feedback, address performance issues early, and build a team that can deliver both accounting and proactive advisory work at a high standard. The manager also owns key client relationships and serves as the first-line escalation point for client issues, with a defined handoff path for anything beyond their resolution. This job description outlines the core of the role, but it isn't meant to cover everything you'll do. As Burkland grows, your responsibilities may shift and new projects, tasks, or priorities may be added along the way. We hope you'll see that as a chance to stretch, learn, and broaden your contributions. Essential Duties & Responsibilities Division Performance and KPI Accountability • Own the business unit's P&L, including revenue, margin, and utilization targets. • Drive aggregate performance across all KPIs assigned to Accounting Associates and Client Accounting Advisors, in addition to the manager's own scorecard. • Track division performance regularly, identify gaps early, and take corrective action at the individual and team level. • Report on division results to the Director of Accounting Advisory, including risks, trends, and planned actions. • Manage capacity and workload distribution across the division as well as assigning clients. • Contribute to pricing and fixed-fee scoping, and monitor engagement profitability. • Maintain awareness of AR and collections for division clients and address issues with the appropriate teams. People Leadership and Staffing • Set clear role expectations and performance goals tied to the KPIs each team member owns. • Lead regular, structured 1:1s focused on goals, workload, development, and wellbeing, not only status updates. Use them to give direct, ongoing feedback that recognizes strong work and addresses gaps as they appear, rather than waiting for review cycles. • Create clear growth plans and provide ongoing coaching to develop each team member, in partnership