Head of Product Design

Some key info for you about Liberis: 🌱 We were founded in 2007 💰 We have provided over $3bn of funding to small businesses so far 🚀 We have been named in CNBC & Statista Top 150 UK Fintechs for 2025 🌍 We're a global team, with a dynamic presence in 6 key locations around the world 🧠 We're a thriving community of over 290 innovative minds 👩🏾 🤝 👨🏼 We're a vibrant melting pot, celebrating over 27 nationalities in our team 🏢 Our team brings experience from over 740 previous companies, from startups to global giants 🎯 We have just been named as one of FinTech’s Finest 50 by Welcome to the Jungle 💪 We’re proud to be an accredited Real Living Wage employer, ensuring everyone is paid fairly for the great work they do! About us Liberis and Qred have merged to build the financial partner small businesses rely on. We serve businesses directly and inside the software they already use, through more than 30 partners including Deliveroo, Vagaro and eBay. It all runs on one platform backed by our EU banking licence. Together, we serve hundreds of thousands of small businesses across 18 countries. We’re early in bringing the two businesses together, and there’s real change ahead as we build one team and one experience. We’re moving fast, and the next two years will shape the business for the decade. If you want to help shape a company at this stage, this role is for you. The team Our Product Design team, based in London and Stockholm, works alongside Product, Engineering and colleagues across the business to shape the experiences that connect merchants, partners and our internal teams. Our work spans customer journeys, partner experiences and the operational tools that support them. We bring research, service design and strong product craft together to make complex financial processes clear, useful and easy to navigate. The role: Reporting to the CPO, you’ll set a clear design direction, lead and develop the design team of six and ensure we deliver thoughtful, consistent experiences across our products and services. You’ll connect the needs of customers, partners and operational teams with our commercial goals, helping us decide which problems to solve and how to solve them well Our product is growing beyond a single lending journey into something owners rely on more often. In parallel, we’ll start experimenting with agentic experiences in 2027: products that act on the owner’s behalf, within rules they set. This is new design territory, and you’ll help shape it from the first experiment. You’ll lead how it feels: clear, calm and in the owner’s control. This is a player-coach role. You’ll lead the team and still design hands-on yourself, taking on some of our most important journeys. Expect to spend real time in Figma and in prototypes, not only in reviews. You’ll coach designers, challenge decisions and help teams move from discovery through to delivery. You’ll know when to guide, when to give people space and when to take the work on yourself. The way design gets done is changing fast, and we want someone who leans in. You’ll use AI and agentic tools to explore more ideas, build working prototypes and learn from users in days, not weeks. Success means a team that grows in capability and confidence, experiences that improve outcomes for users, and design decisions that translate into shipped products and measurable business impact. What you'll get to do: • Set the design direction. Shape a design vision that supports our product strategy. Work with the CPO and leaders across Product, Engineering, Commercial, Risk and Operations to bring user needs and evidence into decisions early. • Lead and grow the team. Coach and develop designers, and shape the team’s structure and hiring as we grow. Lead the shift to d