Group Lead – Content Approval Excellence & Content Operations

Group Lead – Content Approval Excellence & Content Operations • Hiring Manager: Head – Scientific Communications, Medical Information & Graphics – Medical Hub • Location: Hyderabad • % of travel expected: As per business need • Job type: Permanent and Full time   About the job Our ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years. With the creation of the global business unit Business Operations two years ago, we have elevated our commitment to innovation and excellence. Our Team Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Our critical success factors: We have identified three key drivers: 1.Community - Building a vibrant team that will attract and engage talent, with four global hubs. 2.Excellence - Simplifying, standardizing and continuously improving processes to capture synergies, scale effects and productivity improvements. 3.Digitalisation - Enabling transparency, data-driven decision-making support, agility and rapid innovation across Sanofi's entire value chain. Main responsibilities: The overall purpose and main responsibilities are listed below: • Provides functional and operational leadership to the Scientific Communications Operations team and Capabilities & Practices operating model, acting as the domain expert for the relevant activities within these teams, engaging stakeholders, developing the team members, and acting as a strategic thought partner aligned with the vision of the Sci Comms team. • The Group Lead – Content Approval Excellence & Content Operations is accountable for designing, governing and continuously improving the operating framework that enables high-quality, efficient and scalable delivery across Scientific Communications. • The role brings together content operations, scientific/content standards, process excellence, quality-at-source principles, workflow governance and technology-enabled ways of working to create a seamless end-to-end content lifecycle. The role partners closely with BO Sci Comms Leads, Medical Information, Creative, Digital/Technology, Operational Readiness, Learning & Development, Global Process Lead/GOP Owner and global Sci Comms stakeholders to enable first-time-right quality, predictable delivery, reduced rework and sustained excellence. • The role also serves as the functional owner of the Scientific Communications quality management framework, integrating capabilities, preventive controls, independent monitoring, issues, and continuous audit readiness. • This role is accountable not simply for running existing processes, but for continuously challenging, redesigning and improving how work is performed, embedding quality at source and leveraging technology to drive innovation and improve quality, speed, scalability and trust. Essential job duties and responsibilities: Acts as a strategic thought partner to the Hub Function Head of Sci Comms, MI, Graphics and Creativity aligned with the vision of the function. A trusted executive partner who anticipates needs, brings structure to complexity, communicates effectively and ensures priorities translate into timely action—allowing the Function Head to focus on strategic leadership and business outcomes. Content Operations Management: • Own the operational framework enabling effective delivery across the content lifecycl