Principal CRM Tech Lead

About the role: We are seeking a highly skilled  Principal CRM Tech Lead  specializing in  CRM Platforms such as Veeva Vault CRM  to drive technical excellence of the product – customizations, configurations, application ownership, and seamless integration across our enterprise ecosystem. This role demands deep technical expertise in  Veeva Vault development, API integrations, and cloud architecture , along with the ability to  partner with Product Management, technical leaders, and business stakeholders  to deliver scalable and high-impact solutions. Key Responsibilities: 1. Application Ownership & Technical Leadership • Lead the  design, development, and maintenance  of Veeva Vault CRM , Veeva Align, Veeva Events Management, Veeva Meeting Hub , Veeva Vault CRM myInsights field reporting and Veeva Content Lab solutions including configurations, customization and integrations, ensuring performance, scalability, and security. • Serve as a  design authority , providing architectural guidance for Veeva Vault applications and integrations. • Implement and enforce  ITMS (IT Management System) controls , ensuring compliance and operational excellence. 2. Delivery Oversight & Vendor Management • Oversee  end-to-end project delivery , working with internal teams and external vendors to ensure timely, high-quality implementations. • Manage vendor-led scrum teams, providing  technical oversight and governance  to align with business objectives. • Define and enforce  best practices, coding standards, and security policies  across development efforts. 3. Veeva Vault & Cloud Integration Expertise • Architect and develop  scalable Veeva Vault integrations  with enterprise systems using REST/SOAP APIs, Azure Integrations, MuleSoft, or other middleware platforms. • Optimize  Veeva Vault  capabilities to enhance customer engagement and operational efficiency. • Ensure seamless integration between  Veeva Vault Platforms, Azure, AWS, GCP, and third-party applications . 4. Strategic Partnerships & Business Alignment • Work closely with  Product Management and key business stakeholders  to translate business needs into scalable technical solutions. • Drive alignment between  engineering teams and enterprise architecture  within a federated architecture model. • Influence  roadmap decisions  by providing technical insights and feasibility assessments. 5. Innovation & Continuous Improvement • Stay ahead of industry trends, emerging technologies, and  Veeva Vault advancements  to drive innovation. • Implement automation, DevOps best practices, and CI/CD pipelines to  accelerate development cycles . • Foster a culture of continuous learning and mentorship within the engineering team. Required Skills & Qualifications: • Bachelor’s degree in engineering, computer science, information technology, or a related technical field, or equivalent experience. • 10+ years of software engineering experience , with deep expertise in Veeva Vault Platforms (CRM, Align,VEM,VMH), Salesforce CRM . • Strong experience with Java SDK , X-Pages, VueJs, Apex, JavaScript, and API development . • Proven ability to  design and implement Veeva Vault integrations  with enterprise applications. • Experience managing  ITMS controls, security, and compliance  in a regulated environment. • Hands-on experience with cloud platforms  (Azure, AWS, or GCP) and microservices architectures. • Strong leadership, vendor management, and delivery oversight experience. • Ability to partner effectively with  Product Management and cross-functional stakeholders . • Excellent communication skills with the ability to influence technical and business leaders. Preferred Skills: • Veeva Vault CRM / Salesforce  Architect or Developer certifications  (e.g., Salesforce Certifi